RE: Slow System
From: r (r_at_discussions.microsoft.com)
Date: 08/04/04
- Next message: r: "RE: Internet Explorer keeps shuting down"
- Previous message: Lou C.: "Re: Two XP Operating Sysems"
- In reply to: David: "Slow System"
- Next in thread: Gerry Cornell: "Re: Slow System"
- Messages sorted by: [ date ] [ thread ]
Date: Wed, 4 Aug 2004 14:13:04 -0700
David,
Remove the mouse software.
Buy a cheap PS2 mouse. Plug it in, (restart) and let Windows install it. DO
NOT install any additional mouse software.
Check your Device Manager for hardware conflicts and Unknown Devices.
Check your Event Viewer (Start - > Settings -> Control Panel - >
Administrative Tools - > Event Viewer) for error messages.
If everything is ok with hardware, check the following link:
How to optimize Windows XP/2000/ME for the best performance:
http://www.fixyourwindows.com
Good Luck!
P.S. From Norton Utilities you only need Norton Antivirus. Disable the rest
using Options/Preferences, if possible.
"David" wrote:
> Hello
>
> I am hoping that you can provide me with some support.
> Repeated attempts to log on to Microsoft Help have been
> met with the response that the server is unavailable. I
> had Windows XP Pro installed on a computer with the
> following specifications:
>
> Intel Pentium III processor, 498 MHz
> 512 RAM
> 80 GB Hardisk (70 % of the space is free)
>
> Microsoft had told me that this machine could run XP Pro
> without difficulty. Following performance issues
> (slowness) it was recommended that I uninstall and then re-
> install XP Pro. This has been done but the performance
> has deteriorated. This is what is bizarre. There have
> been brief periods where the performance has been fine.
> The problems have two principal manifestations:
>
> 1) The mouse freezes (it is a Microsoft Wheel Mouse
> Optical USB with Intellipoint 4.0 software). The computer
> will sometimes make a bell-like sound and sometimes the
> mouse will re-vive and sometimes not. The solution is
> either to re-boot or pull the USB plug out of the port and
> replace it. Would it help to purchase a new mouse? If so
> what do you recommend.
>
> 2) The system itself is very slow to boot up and sometimes
> does not boot-up at all. Programs are very slow to load.
> Given that the system takes so long to load, it makes
> shutting it down to re-activate the mouse a very
> unattractive option. I am aware though that the port is
> not designed to have the cord plugged in 15-20 times a day.
>
> It has been explained to me that Norton Utilities slows
> everything down. The system also has Spybot which I run
> on a regular basis. I have had a technician in who said
> that the system does not have enough processing power to
> run XP Pro. This is at odds with what Microsoft told me
> several months ago. It also doesn't make sense that this
> is true given that there have been times when the
> performance was very good. I just don't understand why it
> deteriorates.
>
> At this point I am at the end of my tether. I would
> appreciate any thoughts you may have. If the diagnosis is
> that this system cannot run XP Pro then fine I perhaps
> need to buy a new computer. I look forward to hearing
> from you.
>
> Many thanks.
>
> Yours sincerely,
>
>
>
>
>
- Next message: r: "RE: Internet Explorer keeps shuting down"
- Previous message: Lou C.: "Re: Two XP Operating Sysems"
- In reply to: David: "Slow System"
- Next in thread: Gerry Cornell: "Re: Slow System"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
