cd-rom problems

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From: dkjr47 (dkjr47_at_earthlink.net)
Date: 07/19/04


Date: Mon, 19 Jul 2004 07:06:33 -0700

I have windows xp, and my cd-rom drive, and dvd drives do
not read. The problem is not the drives themselves, I
know this because I have replaced them and gone as far as
getting and external cd-rom drive. When I install the
drives windows reconizes it and tries to install it but
it says "Windows cannot load this device driver for this
hardware, the driver maybe corrupt or missing (code 39.)
I also can see the drives on the device manager but they
just have a yellow ball with an (!) next to them. Can
anyone help.



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