Re: xp pro.. windows explorer error ...user32.dll
From: michael c. (mjctire_at_netscape.net)
Date: 07/02/04
- Next message: Ramesh [MVP]: "Re: add or remove programs"
- Previous message: anonymous_at_discussions.microsoft.com: "Re: System Restore no long works"
- In reply to: austinpctech: "Re: xp pro.. windows explorer error ...user32.dll"
- Messages sorted by: [ date ] [ thread ]
Date: Thu, 1 Jul 2004 20:58:04 -0700
i use ad-aware and update it every day.
>-----Original Message-----
>
>"michael c." <mjctire@netscape.net> wrote in message
>news:24a9801c45fda$d2bfc930$a301280a@phx.gbl...
>> i have win xp pro. i have 4 users. one of the users has
>> an error when i log on to windows, i get an
>> error "windows explorer has encountered an error" ....
>> user32.dll ...you cannot access the task bar. only a
few
>> icons on the desk top.
>> if i create a new user, the error is there too.
>> but the other 3 do not have it.
>> i restored my computer to an earlier date and the error
>> went away for a day.
>> anyone have a fix?
>>
>
>Michael,
>
>Have you removed all of the spyware off of your
computer? If not, check out
>the instructions below. Otherwise, I would check the
Event Viewer for error
>messages which will indicate more closely what is going
on. Also,
>instructions below.
>
>Good Luck
>
>
>
>ACCESSING ERROR MESSAGES IN WINDOWS EVENT VIEWER
>
>You can access Event Viewer by selecting Start,
Administrative Tools, Event
>Viewer. Click on System. On the right-hand side, you
should notice any
>errors listed since your last reboot and/or when your
problem occurred.
>Notice the datestamp and how it cooincides with activity
since your last
>reboot and/or when your problem occurred. Then double-
click on each error
>individualy. Click on the icon above that looks like
two pieces of paper to
>copy the error message to the clipboard. Then paste it
(Ctrl-V or
>Right-click, Paste) into your reply message here and I
will respond.
>
>You can read a Microsoft KB article on HOW TO: View and
Manage Event Logs in
>Event Viewer in Windows XP at
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;308427&Product=winxp.
>
>STEPS TO REMOVE EASY SPYWARE and ADWARE - TRY FIRST
>
>1. Go to www.lavasoftusa.com and download a free copy
of Ad-Aware. Install
>Ad-Aware and at the main program screen, click on Check
for updates and
>download the latest update. (be sure and check for
updates each new day
>that you scan as updates are released several times each
month.)
>
>2. Click Start to start the scan. When the scan has
finished, hit Next.
>At the results screen, right-click on any check box and
choose Select all
>objects. Hit Next or Finish to quarantine items found.
Repeat the scan
>until zero objects are found. If repeated scans will
not remove some
>spyware, jump to step 2 below.
>
>STEPS TO REMOVE STUBBORN SPYWARE and ADWARE - TRY SECOND
>
>1. Go to www.lavasoftusa.com and download a free copy
of Ad-Aware. Install
>Ad-Aware and at the main program screen, click on Check
for updates and
>download the latest update. (be sure and check for
updates each new day
>that you scan as updates are released several times each
month.) Close the
>program.
>
>2. Right-click on My Computer and select Properties.
Hit the System
>Restore tab and check the box to Disable System
Restore. Hit OK and then
>shut down your computer.
>
>3. Disconnect your network connection.
>
>Upon rebooting and if your system is already set to show
hidden files and
>folders, skip to step 5.
>
>4. Open My Computer and click on View, Folder Options,
View Options, and
>check the box to Show Hidden Files and Folders. Hit OK.
>
>5. Browse to c:\documents and settings\<username>\local
settings\temp and
>empty the folder. Browse to c:\windows\temp or
c:\winnt\temp whichever the
>case may be and empty the folder. Empty your Recycle
Bin.
>
>6. Open your Internet Explorer (IE), click on Tools,
Internet Options, and
>hit Delete Files. Close IE.
>
>7. Start Ad-Aware and then start the system scan. When
the scan finishes,
>hit Next. At the results screen, right-click on any
check box and choose
>Select all objects. Hit Next or Finish to quarantine
items found.
>
>If you have more than one user account on your machine,
repeat steps 5
>through 7 while logged into each account.
>
>8. IMPORTANT - Repeat the scan over and over and over
until there are zero
>items found. Sometimes this may take 3 or more scans.
If you get to a
>point where a stubborn few will just not remove, post a
message at the
>Ad-Aware support forum at www.lavasoftsupport.com and an
expert will gladly
>help you.
>
>9. Right-click on My Computer, click the System Restore
tab, and uncheck
>the box to Disable System Restore so that System Restore
is now re-enabled.
>Reconnect your network connection.
>
>Spyware/Adware Do's and Dont's
>
>1. Be careful where you click. (weblinks, spam,
etc..) FREE on the
>Internet in most cases means you will pay the price of
spyware, adware,
>spam, etc. and everything that goes with it to repair
your system.
>Particularly when it comes to installing FREE software.
>
>2. READ Terms of Service (TOS) before you agree to
anything. Particularly
>on company sites you are unfamiliar with. Example:
www.abcnews.com most
>likely won't install spyware or adware on your system.
A site like
>www.joesfreesoftware.net likely will install spyware or
adware on your
>system.
>
>3. Stay away from porno and casino sites. If you must,
limit yourself to
>one reputable site each as these are some of the worst
offenders.
>
>4. Whenever you notice unexpected new toolbars on your
browser, unexpected
>pop-up ads, changed home pages, scan your system with Ad-
Aware. Stopping
>spyware in it's tracks immediately helps avoid it from
multiplying and
>increased removal time and steps.
>
>5. Look for the warning signs and scan your system
early and also regularly
>with Ad-Aware. Don't wait for it get so bad that the
spyware/adware
>overtakes your system and you are dead in the water.
>
>NOTE: There are many different spyware detection
programs available and
>Ad-Aware is just one of them. Program results from some
of these other
>spyware programs are difficult for many pc users to
understand. Removing
>the wrong files or registry settings with these programs
can render other
>programs on your machine inoperable. Ad-Aware in my
opinion is easiest for
>most users to understand and gets the job done. Some
people may tell you
>that you need 3, 4, or even 5 different spyware programs
installed to remove
>spyware from your machine. Nonsense. Follow the above
steps and you will
>find that all you need is 1. Also, catch your spyware
early enough and all
>you have to do is step 7 to get rid of spyware. But
don't forget to check
>for updates each new day that you scan. The paid
version of Ad-Aware will
>automatically check for updates for you.
>
>
>
>.
>
- Next message: Ramesh [MVP]: "Re: add or remove programs"
- Previous message: anonymous_at_discussions.microsoft.com: "Re: System Restore no long works"
- In reply to: austinpctech: "Re: xp pro.. windows explorer error ...user32.dll"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
