Re: Can't use C: drive error checking tools
From: Carrie Garth (PostInGroup_at_invalid.cxg)
Date: 06/27/04
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Date: Sun, 27 Jun 2004 06:55:46 -0500
|| ----- Original Message -----
|| From: "Joe Mantiko" <anonymous@discussions.microsoft.com>
|| Sent: Saturday, June 26, 2004 11:06 AM
|| Message news:2204c01c45b97$8822d530$a001280a@phx.gbl...
|| <SNIP> try to run the error-checking tool <SNIP>I restart
|| and I get the expected light blue screen BUT it says...file
|| system NTFS, CANNOT OPEN FILE FOR DIRECT
|| ACCESS, checking done and then it boots normally.
|| 1. How do I can this to work right? <SNIP>
| "Joe Mantiko" <anonymous@discussions.microsoft.com>
| wrote in message news:21eac01c45be8$3c6cf390$a501280a@phx.gbl...
| <SNIP> Its XPHome. <SNIP> I do have zone alarm's
| newest free version running. I tried to prevent it from
| loading on startup by unclicking ZLclient on msconfig's
| startup and services tabs...but no improvement and I get
| the same CANNOT OPEN FILE FOR DIRECT ACCESS
|on the screen after restart. <SNIP>
A google search for the following:
driver vsdatant chkdsk
http://www.google.com/search?&q=driver+vsdatant+OR+vsmon+chkdsk
(vsdatant is the kernel-mode driver used by Zone Alarm),
leads to some articles that you may be interested in.
For instance the following one which outlines how to
temporarily disable the driver so chkdsk will run:
Re Zone Alarm 5 upgrade stopping Win XP Check Disk
Windows and ZoneAlarmŽ Messages and Alerts
Zone Labs User Forum
http://forum.zonelabs.org/zonelabs/board/message?board.id=win_za_msgs&message.id=5933
Instead of disabling the driver you may want to try
the following:
To quote Jerold Schulman - Windows: General MVP:
"NOTE: You may have success if you schedule Chkdsk
to run at startup and use the /X switch, which will force
a dismount."
JSI Tip 7079_ You receive 'Cannot open volume for direct
access' when Chkdsk runs during Windows XP startup
http://www.jsiinc.com/SUBO/tip7000/rh7079.htm
And if forcing a dismount does not work, and you do not
want to disable the kernel-mode driver, you may want
to try the resolution given by the following Web Site:
Computer Technical Support Forums
All Forums | SOFTWARE SUPPORT |
Operating Systems: Microsoft
MyTechSupport_ca - Cannot open volume for direct access
http://www.mytechsupport.ca/support/topic.asp?TOPIC_ID=3503
In my words the above site says to:
Run msconfig. Select a Diagnostic Startup of Basic
Devices and Services Only. Use the method of
your choice to schedule autochk (the version of chkdsk that
runs when you restart your computer). And then reboot.
Note that the Computer Technical Support Forums Web
Site implicates 3rd party services and drivers.
And while I have not read any official documentation to
that affect, it certainly sounds plausible that kernel-mode
drivers could interfere. Additionally, many on the
Microsoft Public Newsgroup Forums have implicated a
Zone Alarm kernel-mode driver as being the culprit.
For more information about disabling drivers
see the following Microsoft Knowledge Base article:
KB816071 - How to Temporarily Deactivate the
Kernel Mode Filter Driver
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;816071
For more information about the GUI error-checking tool
search Windows XP Professional Help and Support Center
Full-text Search Matches titled: "Detecting and repairing
disk errors".
For more information about the command-prompt method
"chkdsk" (and the /x parameter) search the Windows XP
Professional Help and Support Center for the word in
double-quotes and read the Full-text Search by that title.
For more information about msconfig and the option:
Diagnostic Startup - load basic devices and services only,
see the following Microsoft Knowledge Base Article:
KB310560 - How to Troubleshoot By Using the Msconfig
Utility in Windows XP
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;310560
BTW, to quote the following Microsoft Knowledge Base Article:
"Microsoft is researching this problem and will post more
information in this article when the information becomes
available."
KB823439 - "Cannot Open Volume for Direct Access"
Error Message When Chkdsk Runs at Startup
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;823439
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