Re: Microsoft Knowledge Base Article-823439

From: Carrie Garth (PostInGroup_at_invalid.cxg)
Date: 06/25/04 

Date: Fri, 25 Jun 2004 08:45:52 -0500

| "doro" <anonymous@discussions.microsoft.com>
| wrote in message news:2179f01c45a79$62228a70$a001280a@phx.gbl...
| Disk Check still cannot open "volume" although the
| problem has been around for about 10 months now.I suspect
| the problem arose when a Windows Update Critical/Security
| update was installed.I believe my files are "a little
| disturbed".Any solution suggested to a non-expert?
| In appreciation. DORO

Like the Microsoft Knowledge Base Article says: "Microsoft is
researching this problem and will post more information in this
article when the information becomes available."

And to quote Jerold Schulman - Windows: General MVP:

"There is currently no fix for this problem. When a solution
becomes available, Microsoft will probably release a hotfix, or
provide a workaround. If a hotfix becomes available, Microsoft
will include the fix in a Windows XP service pack. NOTE: You may
have success if you schedule Chkssk to run at startup and use the
/X switch, which will force a dismount."

My Note: I am certain that by writing "Chkssk" Jerold means
chkdsk.

The above quote is from JSI, INC_ - Tips & Tricks - Windows
Server 2003 - Windows XP - Windows 2000 web site:

JSI Tip 7079_ You receive 'Cannot open volume for direct access'
when Chkdsk runs during Windows XP startup
http://www.jsiinc.com/SUBO/tip7000/rh7079.htm

And if forcing a dismount does not work you may want to try the
resolution given by the following Web Site:

Computer Technical Support Forums
All Forums | SOFTWARE SUPPORT | Operating Systems: Microsoft
MyTechSupport_ca - Cannot open volume for direct access
http://www.mytechsupport.ca/support/topic.asp?TOPIC_ID=3503

In my words:

Run msconfig. Select a Diagnostic Startup of Basic Devices and
Services Only. Use the method of your choice to schedule autochk
(the version of chkdsk that runs when you restart your computer).
And then reboot.

Note that the Computer Technical Support Forums Web Site implicates
3rd party services and drivers. And while I have not read any official
documentation to that affect, it certainly sounds plausible that
kernel-mode drivers could interfere.

Given that, if you know which kernel-mode filter driver is interfering
you could temporarily deactivate it, thus allowing you to run chkdsk and
avoiding completely removing the offending software. For more
information see the following Microsoft Knowledge Base article:

KB816071 - How to Temporarily Deactivate the Kernel Mode Filter Driver
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;816071

For more information about the GUI error-checking tool search
Windows XP Professional Help and Support Center Full-text Search
Matches titled: "Detecting and repairing disk errors".

For more information about the command-prompt method "chkdsk"
(and the /x parameter) search the Windows XP Professional Help
and Support Center for the word in double-quotes and read the
Full-text Search by that title.

For more information about msconfig and the option: Diagnostic
Startup - load basic devices and services only, see the following
Microsoft Knowledge Base Article:

KB310560 - How to Troubleshoot By Using the Msconfig
Utility in Windows XP
http://support.microsoft.com/default.aspx?Product=winxp&scid=kb;en-us;310560

Relevant Pages

  • Re: Cannot Open Volume For Direct Acess
    ... | run a chkdsk it gives this error. ... Like the Microsoft Knowledge Base Article says: ... And to quote Jerold Schulman - Windows: General MVP: ...
    (microsoft.public.windowsxp.perform_maintain)
  • Re: Error at logon screen prevents access, Error code 0x80040057 pops up
    ... Microsoft Knowledge Base Article: ... When Chkdsk Runs at Startup ... To quote Jerold Schulman - Windows: ...
    (microsoft.public.windowsxp.basics)
  • Re: Cannot open volume for full access
    ... Like the Microsoft Knowledge Base Article on the subject says: ... For more information see the following Microsoft Knowledge Base ... When Chkdsk Runs at Startup ... And to quote Jerold Schulman - Windows: ...
    (microsoft.public.windowsxp.general)
  • Re: Cannot open volume for full access
    ... Like the Microsoft Knowledge Base Article on the subject says: ... For more information see the following Microsoft Knowledge Base ... When Chkdsk Runs at Startup ... And to quote Jerold Schulman - Windows: ...
    (microsoft.public.windowsxp.basics)
  • Re: Chkdisk will not run
    ... | My Chkdsk, will not run. ... Found a Microsoft Knowledge ... And according to Jerold Schulman - Windows: General MVP: ... the Computer Technical Support Forums Web Site (reference ...
    (microsoft.public.windowsxp.basics)