Slow Shutdown: Windows XP Professional

From: David M. Dickerson (anonymous_at_discussions.microsoft.com)
Date: 06/21/04 

Date: Sun, 20 Jun 2004 17:18:45 -0700

Hello, again, everyone.

If I can provide any additional information, or anyone has
any suggestions for obtaining additional information,
please let me know.

I fear that I may have to reinstall Windows XP
Professional if I cannot resolve this issue, and I would
be grateful for any kind of help. (I would also appreciate
any responses to this query, before I take the drastic
step of reinstallation.)

Thank you very much, in advance!

Cordially,

David
http://ddickerson.igc.org/

>-----Original Message-----
>Hello, everyone.
>
>On Thursday, 17 June 2004, I suddenly started having a
>problem with Windows XP Professional (SP1 with all
updates
>installed) taking over a minute to shut down, after the
>blank blue screen appears. The shutdown process has been
>almost immediate until this point.
>
>The only notable change that occurred before this problem
>is that I ran "Check Disk" (with the option automatically
>to fix file system errors, upon restarting) and "Disk
>Cleanup."
>
>Check Disk revealed no errors. One mistake I fear that I
>may have made is to remove temporary files in Disk
>Cleanup. I failed to notice the wording that "You can
>safely delete temporary files that have NOT been modified
>IN OVER A WEEK" (emphasis mine) and I fear that I may
have
>deleted an important temporary file (or more) -- date
>which is gone forever. (Per instructions in an article in
>June's PCWORLD, I also deleted all old restore points
>before creating a new one -- but after I had made my,
>perhaps, fatal mistakes!)
>
>I neglected to back up my system with PowerQuest Drive
>Image before performing the above-mentioned tasks! (I was
>stupid, and I foolishly reasoned that I did not need a
>backup, because I was planning to back up the system
>before defragmenting the hard drive -- my next step to
>improve system performance.)
>
>I have searched this newsgroup and the Internet for the
>most common causes of slow shutdowns in Windows XP Pro,
>but my case did not apply to those reasons. (I do not,
for
>example, have the system set to clear the page file upon
>shutdown, nor do I have an NVIDIA graphics card.)
>
>The problem occurs if I turn off all running programs; it
>also occurs if I boot in Safe Mode and then shut down.
>(Unlike Linux, of course, Windows XP does not provide a
>verbose shutdown display, which might be of great help.)
>
>I have installed Microsoft's UPHClean, because I got
>applicable Event Viewer errors. In addition, I have used
>RegEdit to make the following changes, in hopes of
>isolating the cause of the trouble:
>
>-
>HKLM\System\CurrentControlSet\Services\UPHClean\Parameters
\
>REPORT_ONLY to 1.
>
>-
>HKLM\System\CurrentControlSet\Services\UPHClean\Parameters
\
>CALLSTACK_LOG to 1.
>
>I have restarted and shut down the system several times,
>but Event Viewer shows no errors at all now, nor is
>UPHClean providing any messages in Event Viewer about the
>shut-down process. (It would be ideal if a future version
>of UPHClean had its own log file.)
>
>Could I have made a fatal mistake by, perhaps, deleting
an
>important temporary file (or more)? Unfortunately, I do
>not recall the names of the files that I deleted,
although
>there were not that many of them.
>
>I have tried to submit this problem to Microsoft's on-
line
>support staff, but their server is down now for
>maintenance.
>
>I realize that I should provide more details, which I
>gladly will do, but this problem has occurred suddenly,
is
>chronic, and started only after I ran Check Disk and Disk
>Cleanup.
>
>I have been using Windows XP Professional almost since
its
>release, and the thought of having to do an installation
>from scratch sickens me. I could never get the system
back
>to where it is exactly (without the shutdown problem) and
>the process of restoration (e.g., installing all
software)
>would take days.
>
>I was planning on installing Macromedia Studio MX with
>Flash Pro on my PC, but if I have corrupted XP
>Professional and if cannot fix this problem, I will not
>feel safe installing this software on the PC, and I will
>consider installing it on my G4 Power Macintosh running
>Mac OS X (10.2) -- which means no Dreamweaver support for
>ColdFusion coding.
>
>I would appreciate any suggestions and will gladly
provide
>additional information. As I say, I have researched the
>major Web sites about this problem, and the possible
>causes that I have seen do not seem to apply to me. (I
>have also been using O'Reilly's 'Windows XP Annoyances'
as
>a guide.)
>
>Thank you very much, in advance!
>
>Cordially,
>
>David

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