Re: Want advice on Virus Removal

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Clark Kent (CKent_at_nospam.net)
Date: 06/18/04 

Date: Fri, 18 Jun 2004 21:38:07 GMT

Check out these sites:

http://www.mvps.org/winhelp2002/unwanted.htm

http://www.aumha.org/a/parasite.htm

http://www.netrn.net/spywareblog/

Good Luck! Let us know what you find!

CK

"wdsnews" <wdsnews.0440@oregoncity.com> wrote in message
news:u3bWONVVEHA.1952@TK2MSFTNGP12.phx.gbl...
> I've tried several anti-virus programs in an attempt to remove viruses
from
> my customers' computers. Norton, TrendMicro, PestPatrol, Stinger,
> PC-cillon, all seem unable to remove the viruses they detect. I've seen
> many customers lately, with many different infections. Even Safemode does
> not allow them to be removed.
>
> All of the antivirus programs detect different new pests. They tell me
what
> the infection is. They tell me what files are infected. But neither they
> nor I can delete the files. I can find the files on the harddrive. I can
> find entries in the registry. But they won't delete.
>
> I've tried shutting down running processes, but many of the suspect
> processes are considered "critical" by the OS and won't shutdown. I've
> spent most of my time in Safemode, but the files remain locked.
>
> Usually we decide to wait for an antivirus update that can handle the
virus
> and sometimes that works. But in two cases we decided to format and
> re-install, which seems like a totally unacceptable solution considering
the
> patch situation.
>
> So... now this expert, that I call myself, with over 20 years experience,
> feels like a total novice. I would feel very thankful to everyone who can
> give some advice. Thank you so much.
>
>
>
>
>

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