Re: No Modem Options in Internet Connection Wizard.

From: David Candy (david_at_mvps.org)
Date: 06/09/04 

Date: Thu, 10 Jun 2004 09:16:48 +1000

In the search box in Help. The answer will be in the Knowledge Base section. 

-- 
----------------------------------------------------------
http://home.comcast.net/~wizardofwhimsy/index.html
"Jeff" <anonymous@discussions.microsoft.com> wrote in message news:1a63001c44e4c$1794df50$a101280a@phx.gbl...
> Thanks for the response.  Please clairify.  Where do I 
> need to type "modem unavailable"?  
> Jeff
> 
> >-----Original Message-----
> >Typing
> >modem unavailable
> >in help while online will tell you.
> >
> >-- 
> >----------------------------------------------------------
> >http://home.comcast.net/~wizardofwhimsy/index.html
> >"Jeff" <eljefe1965@yahoo.com> wrote in message 
> news:1a23301c44e3f$c9863ae0$a301280a@phx.gbl...
> >> Thanks for the reply Mr. Frisch.
> >> The device manager shows that my modem is functioning 
> >> properly.  
> >> I have gone to Creative.com website and downloaded and 
> >> installed the most resent driver for my 'Creative Modem 
> >> Blaster V.92 PCI DI5633' modem.  Creating a connection 
> is 
> >> still grayed out in the internet connection wizard.
> >> Any other suggestions?
> >> To me this doesn't appear to be a modem problem it 
> seems 
> >> to be an XP problem.  The modem was function perfectly 
> in 
> >> my Win2K Pro system and it is only since the upgrade to 
> XP 
> >> that I am getting a problem.  I have the correct XP 
> modem 
> >> drivers installed.  I am able to fax via the modem.
> >> Jeff
> >> >-----Original Message-----
> >> >Visit the support website of the manufacturer of your 
> >> computer
> >> >or modem, search for Windows XP compatible drivers, 
> >> download
> >> >and install them.
> >> >
> >> >Resources for Troubleshooting Modem Problems in 
> Windows XP
> >> >http://support.microsoft.com/default.aspx?scid=kb;en-
> >> us;308022&Product=winxp
> >> >
> >> >Also, try the following:
> >> >
> >> >Open your Control Panel and click on the "Add 
> Hardware" 
> >> icon.
> >> >The "Add Hardware Wizard" will appear.
> >> >
> >> >1.  Click on Next and place a dot next to "Yes, I have 
> >> already connected the hardware".
> >> >2.  Click Next and scroll all the way down to "Add a 
> new 
> >> hardware device".
> >> >3.  Click once to highlight it and click Next.
> >> >4.  Place a dot next to "Install the hardware that I 
> >> manually select from a list (Advanced)".
> >> >5.  Click Next and scroll down to "Modems", click once 
> to 
> >> highlight and click Next.
> >> >
> >> >-- 
> >> >Carey Frisch
> >> >Microsoft MVP
> >> >Windows XP - Shell/User
> >> >
> >> >Be Smart!  Protect your PC!
> >> >http://www.microsoft.com/security/protect/
> >> >
> >> >-------------------------------------------------------
> ---
> >> ----------------
> >> >
> >> >"Jeff" <eljefe1965@yahoo.com> wrote in message:
> >> > news:1a71301c44e37$6628bc50$a001280a@phx.gbl...
> >> >
> >> >| NO Modem Options IN WIN XP PRO!!! 
> >> >| 
> >> >| I have just upgraded a pc from Win2K Pro, with win 
> XP 
> >> pro 
> >> >| and the latest service pack 1. Everything works fine 
> >> >| Except the modem wouldn't work properly.  I 
> reinstalled 
> >> >| the modem with no affect.  Something is wrong with 
> the 
> >> >| Internet connection wizard.  I tried to hook up the 
> >> modem 
> >> >| to the internet via the Internet Connnection Wizard.
> >> >| The problem is when I get to the screen that asks:
> >> >| How do you want to connect to the Internet?
> >> >| I found that the options
> >> >| - Connect using a dialup modem
> >> >| and 
> >> >| - Connect using a broadband connection that requires 
> a 
> >> >| username and password 
> >> >| are faded out, basically that are not an option any 
> >> more.
> >> >| The only one that is not faded out is
> >> >| - Connect using a broardband connection theat is 
> always 
> >> on.
> >> >| and that is not the one I'm after.
> >> >| I found a possible fix that didn't work for me at 
> >> >| Microsoft.com article # Q320558.
> >> >| I followed the directions from Q320558 and 315341.
> >> >| Does anyone have better suggestion for fixing this 
> >> problem?
> >> >| Thanks in advance.
> >> >| Jeff
> >> >|
> >> >.
> >> >
> >.
> >

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