Re: No Modem Options in Internet Connection Wizard.

From: Jeff (anonymous_at_discussions.microsoft.com)
Date: 06/09/04 

Date: Wed, 9 Jun 2004 11:03:39 -0700

Thanks for the response. Please clairify. Where do I
need to type "modem unavailable"?
Jeff

>-----Original Message-----
>Typing
>modem unavailable
>in help while online will tell you.
>
>--
>----------------------------------------------------------
>http://home.comcast.net/~wizardofwhimsy/index.html
>"Jeff" <eljefe1965@yahoo.com> wrote in message
news:1a23301c44e3f$c9863ae0$a301280a@phx.gbl...
>> Thanks for the reply Mr. Frisch.
>> The device manager shows that my modem is functioning
>> properly.
>> I have gone to Creative.com website and downloaded and
>> installed the most resent driver for my 'Creative Modem
>> Blaster V.92 PCI DI5633' modem. Creating a connection
is
>> still grayed out in the internet connection wizard.
>> Any other suggestions?
>> To me this doesn't appear to be a modem problem it
seems
>> to be an XP problem. The modem was function perfectly
in
>> my Win2K Pro system and it is only since the upgrade to
XP
>> that I am getting a problem. I have the correct XP
modem
>> drivers installed. I am able to fax via the modem.
>> Jeff
>> >-----Original Message-----
>> >Visit the support website of the manufacturer of your
>> computer
>> >or modem, search for Windows XP compatible drivers,
>> download
>> >and install them.
>> >
>> >Resources for Troubleshooting Modem Problems in
Windows XP
>> >http://support.microsoft.com/default.aspx?scid=kb;en-
>> us;308022&Product=winxp
>> >
>> >Also, try the following:
>> >
>> >Open your Control Panel and click on the "Add
Hardware"
>> icon.
>> >The "Add Hardware Wizard" will appear.
>> >
>> >1. Click on Next and place a dot next to "Yes, I have
>> already connected the hardware".
>> >2. Click Next and scroll all the way down to "Add a
new
>> hardware device".
>> >3. Click once to highlight it and click Next.
>> >4. Place a dot next to "Install the hardware that I
>> manually select from a list (Advanced)".
>> >5. Click Next and scroll down to "Modems", click once
to
>> highlight and click Next.
>> >
>> >--
>> >Carey Frisch
>> >Microsoft MVP
>> >Windows XP - Shell/User
>> >
>> >Be Smart! Protect your PC!
>> >http://www.microsoft.com/security/protect/
>> >
>> >------------------------------------------------------- 

---
>> ----------------
>> >
>> >"Jeff" <eljefe1965@yahoo.com> wrote in message:
>> > news:1a71301c44e37$6628bc50$a001280a@phx.gbl...
>> >
>> >| NO Modem Options IN WIN XP PRO!!! 
>> >| 
>> >| I have just upgraded a pc from Win2K Pro, with win 
XP 
>> pro 
>> >| and the latest service pack 1. Everything works fine 
>> >| Except the modem wouldn't work properly.  I 
reinstalled 
>> >| the modem with no affect.  Something is wrong with 
the 
>> >| Internet connection wizard.  I tried to hook up the 
>> modem 
>> >| to the internet via the Internet Connnection Wizard.
>> >| The problem is when I get to the screen that asks:
>> >| How do you want to connect to the Internet?
>> >| I found that the options
>> >| - Connect using a dialup modem
>> >| and 
>> >| - Connect using a broadband connection that requires 
a 
>> >| username and password 
>> >| are faded out, basically that are not an option any 
>> more.
>> >| The only one that is not faded out is
>> >| - Connect using a broardband connection theat is 
always 
>> on.
>> >| and that is not the one I'm after.
>> >| I found a possible fix that didn't work for me at 
>> >| Microsoft.com article # Q320558.
>> >| I followed the directions from Q320558 and 315341.
>> >| Does anyone have better suggestion for fixing this 
>> problem?
>> >| Thanks in advance.
>> >| Jeff
>> >|
>> >.
>> >
>.
>

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