Re: No Modem Options in Internet Connection Wizard.

From: David Candy (david_at_mvps.org)
Date: 06/09/04


Date: Thu, 10 Jun 2004 02:41:18 +1000

Typing
modem unavailable
in help while online will tell you.

-- 
----------------------------------------------------------
http://home.comcast.net/~wizardofwhimsy/index.html
"Jeff" <eljefe1965@yahoo.com> wrote in message news:1a23301c44e3f$c9863ae0$a301280a@phx.gbl...
> Thanks for the reply Mr. Frisch.
> The device manager shows that my modem is functioning 
> properly.  
> I have gone to Creative.com website and downloaded and 
> installed the most resent driver for my 'Creative Modem 
> Blaster V.92 PCI DI5633' modem.  Creating a connection is 
> still grayed out in the internet connection wizard.
> Any other suggestions?
> To me this doesn't appear to be a modem problem it seems 
> to be an XP problem.  The modem was function perfectly in 
> my Win2K Pro system and it is only since the upgrade to XP 
> that I am getting a problem.  I have the correct XP modem 
> drivers installed.  I am able to fax via the modem.
> Jeff
> >-----Original Message-----
> >Visit the support website of the manufacturer of your 
> computer
> >or modem, search for Windows XP compatible drivers, 
> download
> >and install them.
> >
> >Resources for Troubleshooting Modem Problems in Windows XP
> >http://support.microsoft.com/default.aspx?scid=kb;en-
> us;308022&Product=winxp
> >
> >Also, try the following:
> >
> >Open your Control Panel and click on the "Add Hardware" 
> icon.
> >The "Add Hardware Wizard" will appear.
> >
> >1.  Click on Next and place a dot next to "Yes, I have 
> already connected the hardware".
> >2.  Click Next and scroll all the way down to "Add a new 
> hardware device".
> >3.  Click once to highlight it and click Next.
> >4.  Place a dot next to "Install the hardware that I 
> manually select from a list (Advanced)".
> >5.  Click Next and scroll down to "Modems", click once to 
> highlight and click Next.
> >
> >-- 
> >Carey Frisch
> >Microsoft MVP
> >Windows XP - Shell/User
> >
> >Be Smart!  Protect your PC!
> >http://www.microsoft.com/security/protect/
> >
> >----------------------------------------------------------
> ----------------
> >
> >"Jeff" <eljefe1965@yahoo.com> wrote in message:
> > news:1a71301c44e37$6628bc50$a001280a@phx.gbl...
> >
> >| NO Modem Options IN WIN XP PRO!!! 
> >| 
> >| I have just upgraded a pc from Win2K Pro, with win XP 
> pro 
> >| and the latest service pack 1. Everything works fine 
> >| Except the modem wouldn't work properly.  I reinstalled 
> >| the modem with no affect.  Something is wrong with the 
> >| Internet connection wizard.  I tried to hook up the 
> modem 
> >| to the internet via the Internet Connnection Wizard.
> >| The problem is when I get to the screen that asks:
> >| How do you want to connect to the Internet?
> >| I found that the options
> >| - Connect using a dialup modem
> >| and 
> >| - Connect using a broadband connection that requires a 
> >| username and password 
> >| are faded out, basically that are not an option any 
> more.
> >| The only one that is not faded out is
> >| - Connect using a broardband connection theat is always 
> on.
> >| and that is not the one I'm after.
> >| I found a possible fix that didn't work for me at 
> >| Microsoft.com article # Q320558.
> >| I followed the directions from Q320558 and 315341.
> >| Does anyone have better suggestion for fixing this 
> problem?
> >| Thanks in advance.
> >| Jeff
> >|
> >.
> >


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