Re: No Modem Options in Internet Connection Wizard.
From: David Candy (david_at_mvps.org)
Date: 06/09/04
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Date: Thu, 10 Jun 2004 02:41:18 +1000
Typing
modem unavailable
in help while online will tell you.
-- ---------------------------------------------------------- http://home.comcast.net/~wizardofwhimsy/index.html "Jeff" <eljefe1965@yahoo.com> wrote in message news:1a23301c44e3f$c9863ae0$a301280a@phx.gbl... > Thanks for the reply Mr. Frisch. > The device manager shows that my modem is functioning > properly. > I have gone to Creative.com website and downloaded and > installed the most resent driver for my 'Creative Modem > Blaster V.92 PCI DI5633' modem. Creating a connection is > still grayed out in the internet connection wizard. > Any other suggestions? > To me this doesn't appear to be a modem problem it seems > to be an XP problem. The modem was function perfectly in > my Win2K Pro system and it is only since the upgrade to XP > that I am getting a problem. I have the correct XP modem > drivers installed. I am able to fax via the modem. > Jeff > >-----Original Message----- > >Visit the support website of the manufacturer of your > computer > >or modem, search for Windows XP compatible drivers, > download > >and install them. > > > >Resources for Troubleshooting Modem Problems in Windows XP > >http://support.microsoft.com/default.aspx?scid=kb;en- > us;308022&Product=winxp > > > >Also, try the following: > > > >Open your Control Panel and click on the "Add Hardware" > icon. > >The "Add Hardware Wizard" will appear. > > > >1. Click on Next and place a dot next to "Yes, I have > already connected the hardware". > >2. Click Next and scroll all the way down to "Add a new > hardware device". > >3. Click once to highlight it and click Next. > >4. Place a dot next to "Install the hardware that I > manually select from a list (Advanced)". > >5. Click Next and scroll down to "Modems", click once to > highlight and click Next. > > > >-- > >Carey Frisch > >Microsoft MVP > >Windows XP - Shell/User > > > >Be Smart! Protect your PC! > >http://www.microsoft.com/security/protect/ > > > >---------------------------------------------------------- > ---------------- > > > >"Jeff" <eljefe1965@yahoo.com> wrote in message: > > news:1a71301c44e37$6628bc50$a001280a@phx.gbl... > > > >| NO Modem Options IN WIN XP PRO!!! > >| > >| I have just upgraded a pc from Win2K Pro, with win XP > pro > >| and the latest service pack 1. Everything works fine > >| Except the modem wouldn't work properly. I reinstalled > >| the modem with no affect. Something is wrong with the > >| Internet connection wizard. I tried to hook up the > modem > >| to the internet via the Internet Connnection Wizard. > >| The problem is when I get to the screen that asks: > >| How do you want to connect to the Internet? > >| I found that the options > >| - Connect using a dialup modem > >| and > >| - Connect using a broadband connection that requires a > >| username and password > >| are faded out, basically that are not an option any > more. > >| The only one that is not faded out is > >| - Connect using a broardband connection theat is always > on. > >| and that is not the one I'm after. > >| I found a possible fix that didn't work for me at > >| Microsoft.com article # Q320558. > >| I followed the directions from Q320558 and 315341. > >| Does anyone have better suggestion for fixing this > problem? > >| Thanks in advance. > >| Jeff > >| > >. > >
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