Re: No Modem Options in Internet Connection Wizard.

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From: Jeff (eljefe1965_at_yahoo.com)
Date: 06/09/04 

Date: Wed, 9 Jun 2004 09:35:34 -0700

Thanks for the reply Mr. Frisch.
The device manager shows that my modem is functioning
properly.
I have gone to Creative.com website and downloaded and
installed the most resent driver for my 'Creative Modem
Blaster V.92 PCI DI5633' modem. Creating a connection is
still grayed out in the internet connection wizard.
Any other suggestions?
To me this doesn't appear to be a modem problem it seems
to be an XP problem. The modem was function perfectly in
my Win2K Pro system and it is only since the upgrade to XP
that I am getting a problem. I have the correct XP modem
drivers installed. I am able to fax via the modem.
Jeff
>-----Original Message-----
>Visit the support website of the manufacturer of your
computer
>or modem, search for Windows XP compatible drivers,
download
>and install them.
>
>Resources for Troubleshooting Modem Problems in Windows XP
>http://support.microsoft.com/default.aspx?scid=kb;en-
us;308022&Product=winxp
>
>Also, try the following:
>
>Open your Control Panel and click on the "Add Hardware"
icon.
>The "Add Hardware Wizard" will appear.
>
>1. Click on Next and place a dot next to "Yes, I have
already connected the hardware".
>2. Click Next and scroll all the way down to "Add a new
hardware device".
>3. Click once to highlight it and click Next.
>4. Place a dot next to "Install the hardware that I
manually select from a list (Advanced)".
>5. Click Next and scroll down to "Modems", click once to
highlight and click Next.
>
>--
>Carey Frisch
>Microsoft MVP
>Windows XP - Shell/User
>
>Be Smart! Protect your PC!
>http://www.microsoft.com/security/protect/
>
>----------------------------------------------------------
----------------
>
>"Jeff" <eljefe1965@yahoo.com> wrote in message:
> news:1a71301c44e37$6628bc50$a001280a@phx.gbl...
>
>| NO Modem Options IN WIN XP PRO!!!
>|
>| I have just upgraded a pc from Win2K Pro, with win XP
pro
>| and the latest service pack 1. Everything works fine
>| Except the modem wouldn't work properly. I reinstalled
>| the modem with no affect. Something is wrong with the
>| Internet connection wizard. I tried to hook up the
modem
>| to the internet via the Internet Connnection Wizard.
>| The problem is when I get to the screen that asks:
>| How do you want to connect to the Internet?
>| I found that the options
>| - Connect using a dialup modem
>| and
>| - Connect using a broadband connection that requires a
>| username and password
>| are faded out, basically that are not an option any
more.
>| The only one that is not faded out is
>| - Connect using a broardband connection theat is always
on.
>| and that is not the one I'm after.
>| I found a possible fix that didn't work for me at
>| Microsoft.com article # Q320558.
>| I followed the directions from Q320558 and 315341.
>| Does anyone have better suggestion for fixing this
problem?
>| Thanks in advance.
>| Jeff
>|
>.
>

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