Re: unmountable boot volume: HELP!

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: Rocket J. Squirrel (rocky_at_bullwinkle.com)
Date: 06/08/04 

Date: Tue, 8 Jun 2004 00:48:02 -0400

Dell ships all their computers with a complete Windows installation CD. If
you didn't receive one with your computer, you should have contacted Dell
immediately. I don't mean to be wagging my finger, but you are supposed to
check to see that you received everything you paid for.

Dell is under no obligation to replace your lost installation CD, and
neither is Microsoft. You could try calling Dell back and asking them nicely
to bend the rules for you. Otherwise, your only other option is to buy a
retail copy of Windows XP.

Rocky

"amy" <anonymous@discussions.microsoft.com> wrote in message
news:1974401c44d11$ed8e3840$a501280a@phx.gbl...
> I know that this is a common problem and easily fixed,
> but I'm a little mixed up.
>
> When I first received the unmountable boot volume error,
> I called Dell; their service rep told me I needed the
> XP "reinstallation CD" that came with my system. I do not
> have this CD nor can I remember ever having it. I do have
> a service pack from the spring of 2002, but nothing
> happens when I load the CD in the drive and try to boot
> up the system. The Dell rep said there was absolutely
> nothing I could do if I didn't have the reinstallation CD.
>
> Is there a way to order or download this CD from
> Microsoft, or a service pack that will work? Is there
> something I should be doing when I load my service pack?
> Should I take it in to someone? It's frustrating to know
> this is so simple, and I miss my computer, so any help
> would be endlessly appreciated. THANK YOU!
>
> Amy

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