XP shuts down after a bit, not virus, has me stumped...
From: Tom McLaughlin (tom_at_tomax7.com)
Date: 05/28/04
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Date: Fri, 28 May 2004 07:51:05 -0700
Hi all
Now this one has me stumped, XP will shutdown for no apparent reason out of the blue once in awhile, or if left unattended for more than 3 hours.
Here is the machine and specs:
- P4 2.8gig
- 512 DDR CAS 2.5
- 80gig HD
- Pioneer DVD player
- Lite On 40-12-48 Burner
- 64mg Vid
- XP Pro (legit)
- 285W powerpack <-- maybe under powered, but says for P4/AMD, but then wouldn't it die if I load the system with Word, Office, SimCity, burn a CD and so on?
- Reformatted = clean install - twice
- AV check with PC-Cillin 2004, did a Sasser, MSBlast scan with Norton Removal Tool (negative),
- Checked MSCONFIG for anthing out of the usual TrendMicro, Office bootup listed.
- Spybot, Ad Aware checked, nothing
- Cleaned registry with RegSupreme
- Office 2003 Standard,
- Access 2002
- All Microsoft and other (Dreamweaver etc) programs are legit, no pirated software on this machine.
- Cleaned cache of cookies, temp internet files, temp files.
- Asus MB P4V533-MX (?) something 4..533-MX
- BIOS has ACPI turned on, User Defined
- Windows has turn off monitor after 20mins, "never" for HD.
- No Standby, Hibernate enabled.
- Swapped RAM, Video Cards already. Haven't swapped Power Pack.
- Recreated my account on my machine. Meaning logged into Safe Mode as Admin, removed TOM and physically deleted "TOM" from DOC&SETTINGS and then recreated my account.
Boots up fine after that.
Can run for hours playing SimCity4 or other items like checking email, doing Excel etc. Works like a charm. Look at ASUS utility and see the MB and CPU running well below threshold levels (29C/84F).
Did a virus scan and noticed a window kept popping up saying cannot close Trend Micro due to virus scanning, looked at Event Viewer and see warning [Tom2 (my machine) "Attempt to power off failed"]. Check Event Viewer and see a few more errors, I'll list near the bottom.
Now here's the catch also, if the computer is left unattended after about 3-4 hours will shut itself down. Montior has the XP logo floating after 10mins, then shuts down after 15, so that is working.
Once it shuts itself down, I boot up, go to login screen, then find XP shutting itself down with "Windows is shutting down" screen, not a cold turkey shutdown, but looks orderly. Reboot maybe 3-4 times and keeps shutting down upon login screen, or ~20seconds once it goes to login screen. Can go into SafeMode. Then reboot and comes back on. Like now, I am writing this because it is running with no problem after about the 3rd reboot.
Me thinks it was registry error, used RegSupreme to clear out some dead wood, but still does it.
EVENT VIEWER MESSAGES:
System:
1. The attempt to power off TOM2 failed
2. The Parallel port driver service failed to start due to the following error: The service cannot be started, either because it is disabled or because it has no enabled devices associated with it
Application:
1. Windows cannot unload your classes registry file - it is still in use by other applications or services. The file will be unloaded when it is no longer in use.
2. Detection of product '{91120409-6000-11D3-8CFE-0150048383C9}', feature 'OfficeUserData', component '{4A31E933-6F67-11D2-AAA2-00A0C90F57B0}' failed. The resource 'HKEY_CURRENT_USER\Software\ODBC\ODBC.INI\MS Access Database\' does not exist.
3. Windows saved user TOM2\Administrator registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.
This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.
4. Volume Shadow Copy Service error: Unexpected error calling routine CoCreateInstance. hr = 0x80040206.
5. The COM+ Event System detected a bad return code during its internal processing. HRESULT was 8007043C from line 44 of d:\nt_qxp\com\com1x\src\events\tier1\eventsystemobj.cpp. Please contact Microsoft Product Support Services to report this error.
Any help would be appreciated.
cheers
tom
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