Re: STOP: 0x0000008E
From: Ron Martell (ron_at_onlinehelp.bc.ca)
Date: 05/21/04
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Date: Fri, 21 May 2004 21:57:52 GMT
"keith scharding" <anonymous@discussions.microsoft.com> wrote:
>my windows xp installation has shut down completely
>F8 functionallity (reboot) also freezes - safe mode and
>restore freeze completely
>
>the blue screen message after rebooting
>with windows xp cd is
>
>setupdd.sys Address F84C0B18 base at F84A1000
>
>The maxtor harddrive installation software apparently
>operates normally - (at first it wouldn't instantiate the
>installation and maintenance functions). This does not
>appear to be a hard disk failure; as I got the proper
>information the second time and it warned me about erasing
>all the data from the harddrive (reformat).
>
>The problem began with a usb driver problem for an
>external hp moviewriter which has heretofor operated
>perfectly [25 dvds made]. I ran disk defragmentor and
>it also performed perfectly and then I ran check disk
>for errors and rebooted.....this was the last time I saw
>my windows xp installation. Thank you for your attention;
>I have valuable information on this computer and would like
>to recover it.
Turn on the computer and start tapping the F8 key rapiding just as
soon as the first information of any kind shows on the screen. Keep
tapping until the Windows XP Startup Menu appears and then select
"Last Known Good Configuration" from the menu.
If that does not resolve the issue then repeat the startup F8 process
only this time choose "Safe Mode" from the menu.
When the system has booted into Safe Mode use Start - All Programs -
System Restore and select the most recent restore point that is prior
to the onset of the problem.
Good luck
Ron Martell Duncan B.C. Canada
-- Microsoft MVP On-Line Help Computer Service http://onlinehelp.bc.ca "The reason computer chips are so small is computers don't eat much."
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