RE: Norton Disk Doctor-exclusive access

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: BAR (anonymous_at_discussions.microsoft.com)
Date: 05/17/04


Date: Mon, 17 May 2004 05:31:04 -0700

It is a shame that Symantec has reverted to a charge per issue basis for technical support on the Web.

Call up your local support number for Symantec and demand that they answer your question without charge to you.

It is an offense to human nature to supply a product that doesn't work or cannot be made to work without extra expense being incurred by the purchaser.

>From my understanding: Windows XP 'locks' the drive and prevents unauthorised access to processes [Norton] that wish to alter drive information.

I have removed the utilities from my PC where Norton's violates the Windows rules.

If you want, run CHKDSK /R to diagnose and repair disk problems.



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