Re: Last Norton Liveupdate Broke Firewall!

Tech-Archive recommends: Fix windows errors by optimizing your registry

From: JRF (bountyhunter_at_innocent.com)
Date: 05/14/04 

Date: Fri, 14 May 2004 13:19:02 -0400

It seems after much checking, and having a friend check out the download,
Norton, When it scanned for LiveUpdates, detected I was running a version no
longer supported and deleted the following file, S32LUHL1.DLL which it seems
disabled NPF. Amazingly, now that I'm running NPF2004, everything works and
the missing .DLL is now amazingly returned to the system. I've taken my
evidence to the Commonwealth Attorney's office and they find it interesting
in the least. In the meantime, I've contacted my attorney and I'm going to
pursue Symantec in small claims court, not for the money, but for the
principle. I paid for 12 months of subscription updates, and by accepting
my money and extending my subscription until December 2, 2004, Norton
entered into a contract with me. By them no longer supporting this version,
and disabling it on my system, they have violated the terms of the contract
entered into with me.

Perhaps if everyone who's had this problem takes Symantec to small claims
court for breach of contract, they'll get the point.
"JasonL" <jasolsspa@re.ms.move.n.com> wrote in message
news:10a9t36ks42fdbb@corp.supernews.com...
> > $25 bucks is nothing, but the principle of it kind of pisses me off. I
> > would be willing to get NPF2004 (and Systemworks 2004), however, *if* my
> > current paid-for subscriptions will work with it. (If I remember right,
> out
> > of the box Systemworks and NPF had only a three month subscription.)
>
> Just went back and looked. I bought both in a shrinkwrapped retail box
and
> they came with one year subscriptions.
> (Three months is when Norton comes pre-installed on a new computer.)
>
> So, I'd only settle with getting "NPF 2004" for it's cost MINUS what I
paid
> for the subscription. All right, to be fair, at least 5/6's of the
> subscription cost subtracted for "NPF 2002" (since I did get two months
use
> out of it).
>
> I'd also like to say that I would get "NPF 2004" if they would waiver 2005
> subscription fees, but I don't think they can be trusted with honoring
> something a year later.
>
>

Relevant Pages

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