Re: Last Norton Liveupdate Broke Firewall!
From: *Vanguard* (no-email_at_reply-to-newsgroup.invalid)
Date: 05/13/04
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Date: Thu, 13 May 2004 11:40:32 -0500
JasonL said in news:10a73unqnsaia68@corp.supernews.com:
> Immedietly after doing the last Norton Liveupdate, my firewall became
> broken.
>
> The problem is with the file IAMAPP.EXE
>
> Upon startup, if Norton Firewall is set to "Load at Startup" then it
> hangs. If Norton Firewall is set to "Load Manually", everything loads
> fine -- but when Norton Firewall is manually enabled it will only
> work for a couple minutes before it hangs. (Sometimes giving a "C++
> Runtime Error" dialogue box for IAMAPP.EXE)
>
> Anyone know what the deal is here? This only started immedietly
> after the last Liveupdate (which consisted of a large Norton Firewall
> update). The first instance was right after Liveupdate had you
> reboot for changes to take effect. Any fix, besides uninstalling and
> re-installing Norton Firewall -- as whats to say that it won't just
> do the same thing?
>
> WinXP
> Norton SystemWorks and Firewall 2002
> (Norton SW and Firewall 2002 have worked flawlessly with XP for the
> last couple years, up until now. "Upgrading" to Norton SW and
> Firewall 2004 isn't an option -- as Norton didn't hesitate to take my
> money for a Liveupdate subscription for this year, using SW/Firewall
> 2002.)
I have Norton Internet Security 2003. It does not have IAMAPP.EXE.
There is an IAMAPP.DLL file. This version changed to using SYMMONI.EXE
as the executable to load the program. The prior version had the
IAMAPP.EXE that you mention. I don't know if they went back to using it
in NIS2004. My 2003 version is already out of date and unsupported (but
its subscription goes until May 2005 and this may be the last version of
their product that I bother with). I suspect you have NIS2002 or
earlier and is also not supported. The subscription only covers the
signature updates. Makes me wonder if their update doesn't take into
account the components for too-old versions. Have your continually
reran LiveUpdate until it longer offers more updates? Symantec
developers don't seem to coordinate too well in organizing the hierarchy
and dependencies of their patches so you have to run LiveUpdate, it
lists a dozen updates and although all seem to download only a few get
applied, so you have to run LiveUpdate again (usually after a forced
reboot), and repeat until LiveUpdate finds no more updates.
LiveUpdate cannot update itself so you must download the newest version
from their web site. Maybe a new version will recognize the correct
component versions to download to match your old version. Eventually
their products get so screwed up that even they recommend a complete
uninstall and reinstall. Use their 'rnav' and 'rnis' removal tools
after an uninstall to thoroughly clean your system before the reinstall.
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