Re: Selling Operating Systems Without Recovery Discs

From: Rocket J. Squirrel (rocky_at_bullwinkle.com)
Date: 04/29/04 

Date: Thu, 29 Apr 2004 16:31:04 -0400

"This business practice smacks of immoral and/or illegal practices."

You chose to buy a computer without CDs. You could have chosen a computer
that came with CDs, if you were willing to spend some extra money.

Rocky

"J. Moncrief" <anonymous@discussions.microsoft.com> wrote in message
news:612201c42e26$d57eabe0$a401280a@phx.gbl...
> You've got to be kidding. Circuit City/Compaq actually has
> systems for sale without the recovery discs needed to
> perform routine maintenance on the operating system. When
> I asked the floor person if the machine had all the
> required software - namely the OPERATING SYSTEM - I was
> told no. I was told it didn't need it. I was told the OS
> had features that repaired itelf without the need for
> discs whatsoever. I was skeptical but I purchased the
> system anyway. It seems I should have followed my first
> instincts. A year down the road and my OS is a sad shape -
> VERY unstable! When contacting Compaq, they're ideal
> method for curing this problem is to SELL ME THE RECOVERY
> DISCS for $37 dollars and change!
>
> This business practice smacks of immoral and/or illegal
> practices.
>
> Is Microsoft aware of these practices? Does Microsoft
> think it's right to sell a new PC off the shelf with
> Windows XP loaded on it but without the recovery discs
> that are a NECESSITY?
>
> Lastly ... is this NG monitored by actual support personel?
>
> Regards,
>
> Extremely disgruntled