Windows XP Unexpectedly Shuts Down and Reboots

From: Darnko (anonymous_at_discussions.microsoft.com)
Date: 04/26/04 

Date: Mon, 26 Apr 2004 11:24:50 -0700

>-----Original Message-----
>About 3 weeks ago I started getting messages on start up
>that my Registry was damaged and that it had been
>recovered by use of an alternate or back up copy.
Shortly
>afterwards, my computer started shutting down and
>rebooting without warning. After each reboot, I was told
>that Windows XP had recovered from an error (sometimes
>serious, sometimes not) and was sending a report to
>Microsoft.
>
>With each report, the Online Crash Analysis (OCA) stated
>that the problem was a device driver but that the OCA
>could not state which one.
>
>Within a few days the problems with the registry got
worse
>and I did a diagnostic on the computer which found that
my
>hard drive had two bad sectors. I replaced the hard
drive
>and reinstalled Windows.
>
>The reinstall stopped the bad registry messages for a
time
>but I still had the sudden shutdown and reboot each time
>with a message similar to described above.
>
>A friend told me I had a worm or virus and gave me
Norton
>software to find the virus (either So Big or Blaster)
and
>then Windows patches to plug security problems. This
>crashed my computer and corrupted the system so that it
>would not start up.
>
>I again reformatted the hard drive and reinstalled the
OS.
>I was able to boot up but still had the rebooting. On
one
>reboot yesterday, the OCA stated that there were "fixes"
>for the problem (no detail on what the problem is
though)
>and that I should follow a link to Windows Update. There
I
>was given the "fix" of 44 different downloads. I started
>with the first SP1 which had to be downloaded separately.
>
>Five hours later, the download was done. After two
>restarts and one message of a bad registry and that I
>should shutdown and restart (wasn't XP supposed to stop
>all this?) I finally got the computer to reboot
normally.
>It stayed up for awhile and then rebooted.
>
>I contacted Dell support and they had me run their
>diagnostic CD which did a full test of all my hardware
>over almost 4 hours. All checked out.
>
>Any ideas anyone? This is a Dell 4500 with an 80 GB Hard
>Drive (a new one that is a Western Digital; the original
>was also 80 GB). I have 256 MB memory and a CD RW.
>
>I copied the codes from the last five reboots. Hope this
>gives someone out there a clue as to what is wrong since
>all Dell will do is help me reinstall Windows XP yet
again.
>
>BCCode : a BCP1 : FE09CC50 BCP2 : 00000002
>BCP3 : 00000000 BCP4 : 80509120 OSVer :
>5_1_2600 SP : 0_0 Product : 768_1
>C:\WINDOWS\Minidump\Mini042504-03.dmp
>C:\DOCUME~1\STUART~1\LOCALS~1\Temp\WER7.tmp.dir00
>\sysdata.xml
>
>Second serious error
>BCCode : 1a BCP1 : 00000781 BCP2 : C03057E8
>BCP3 : 00000000 BCP4 : E10D5368 OSVer :
>5_1_2600 SP : 0_0 Product : 768_1
>C:\WINDOWS\Minidump\Mini042504-04.dmp
>C:\DOCUME~1\STUART~1\LOCALS~1\Temp\WER8.tmp.dir00
>\sysdata.xml
>
>Generic Host Process for Win32 Services error April 25,
>2004 at 5:23 p.m.
>szAppName : szAppVer : 0.0.0.0 szModName :
>unknown szModVer : 0.0.0.0 offset : 00000000
>Included in the error report:
>C:\DOCUME~1\STUART~1\LOCALS~1\Temp\WERA.tmp.dir00
>\svchost.exe.mdmp
>C:\DOCUME~1\STUART~1\LOCALS~1\Temp\WERA.tmp.dir00
>\appcompat.txt
>
>BCCode : 51 BCP1 : 00000004 BCP2 : 00000001
>BCP3 : E22BD680 BCP4 : 40810E20 OSVer : 5_1_2600
>SP : 1_0 Product : 768_1
>Above recorded at 7:38 p.m. on April 25, 2004
>
>Another system has recovered from a serious error at
7:58
>p.m. on April 25, 2004
>BCCode : 10000050 BCP1 : F1B33268 BCP2 :
>00000000 BCP3 : 8057E83E BCP4 : 00000000 OSVer :
>5_1_2600 SP : 1_0 Product : 768_1
>
>
>. Try this first..

http://vil.nai.com/vil/stinger/

http://securityresponse1.symantec.com/sarc/sarc.nsf/html/w
32.blaster.worm.removal.tool.html

"Virus Alert About the Blaster Worm and Its Variants"
http://support.microsoft.com/?id=826955

"What You Should Know About the Blaster Worm and Its
Variants"
http://www.microsoft.com/security/incident/blast.asp
>

Relevant Pages

  • Windows XP Unexpectedly Shuts Down and Reboots
    ... After each reboot, I was told ... Within a few days the problems with the registry got worse ... and reinstalled Windows. ...
    (microsoft.public.windowsxp.perform_maintain)
  • RE: Windows Shut Down Dialog Box???
    ... It sounds like you have the blaster virus. ... Remove the infected computer from the network and reboot into Safe Mode. ... plus the Value "windows auto update" under the Run registry key and deleted them all: ... If you are running Windows XP it is also recommended that the Internet Connection Firewall be enabled ...
    (microsoft.public.windowsxp.security_admin)
  • Re: Why does this folder keep popping up????
    ... There is a damaged registry entry. ... uncheck the line "restore previous folder windows at ... Click apply/ok, do not reboot yet. ...
    (microsoft.public.windowsxp.general)
  • Re: Seriously Upsetting Me
    ... I saw that my posts were not responded to and ... advice of accessing my registry (I had to add the ... >> Windows Media Player 9. ... >> Windows XP or reboot the PC it works fine for a while ...
    (microsoft.public.windowsmedia.player)
  • Re: Start Menu Reverts on Reboot
    ... Ramesh Srinivasan, Microsoft MVP [Windows XP Shell/User] ... and reinstalled Windows XP. ... all is working well except that every time I reboot the Start Menu ...
    (microsoft.public.windowsxp.help_and_support)