Re: Problems with XP
From: Aggie (anonymous_at_discussions.microsoft.com)
Date: 04/13/04
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Date: Mon, 12 Apr 2004 18:40:05 -0700
I received a cd from SBCYAHOO! to put on computer for the
internet. They sent a modem with the cd. At first I
thought I was going to have to install this ethernet
board they sent but when I told them I was already on a
modem for cable internet, they told me that I wouldn't
have to install the board. Good thing too, because I
wasn't about to open up my computer and void any
warranties. I do remember when it was loading I got a
window about downloading it. Something about ignoring and
doing it anyway...can't remember exact wording. When it
was done I call SBC and told them I had downloaded it and
that it wasnt working right. They had me do some settings
to it. Afterwards told me it would be ok now...which it
isn't! I have a small icon in the taskbar now that when I
poing the browser to it it says HomePortal not Activated.
Whatever that means. They have had me set it a couple of
times and it will show activated and then go back to not
activated the next time I log on. I'm sorry that I am so
duhhhh about all this. I am trying my best to learn what
I can. My last computer had Windows 95 on it and was an
IBM Aptiva. Maybe I've made the wrong choice by choosing
DELL?? Thank you for your help.
>Can you elaborate on what you actually did? Tell us how
you installed the
>new DSL modem that you received from your service
provider.
>
>
>
>.
>
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