Re: trojan
From: markw (anonymous_at_discussions.microsoft.com)
Date: 03/01/04
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Date: Mon, 1 Mar 2004 14:56:08 -0800
thank you very much for all your help, ad-ware sorted ouy alot of virus i didnt know i had. computer is working alot better.
----- Shenan Stanley wrote: -----
markw wrote:
> i have windows xp professional, i have a trojan virus in my computer
> and am unable to get rid of it, do i have to format my hard drive to
> get rid of it, if so what do i do?
It would be UNUSUAL for you to HAVE to format to get rid of anything on a
computer.
First - see if what you have is a Trojan or a Worm/Virus or a piece of
Spy/Ad/Malware:
The Cleaner!
- http://www.moosoft.com/
(You can use the shareware part without purchasing (fully functional) for 30
days - enough time to rid yourself of your issues.)
Then continue on with this and see if it doesn't clean up your machine...
Turn on that firewall...
http://www.microsoft.com/WindowsXP/home/using/howto/homenet/icf.asp
(It has been reported that it now works with AOL 9.0+)
Make sure you have all the updates (critical) installed from:
http://windowsupdate.microsoft.com/
(Scan for updates, Review and Install)
Get rid of the spy/ad/mal-ware..
(Yes - using MORE than one of these..
I recommend at least the first three.)
Spybot Search and Destroy
http://www.safer-networking.net/
Lavasoft AdAware
http://www.lavasoft.de
CWSShredder
http://www.spywareinfo.com/~merijn/downloads.html
Hijack This!
http://mjc1.com/mirror/hjt/
I also like "SpywareBlaster" and "SpywareGuard".
- http://www.javacoolsoftware.com/
These two are prevention mechanisms. I like SpywareGuard for those
with enough processor to have something running like antivirus software
- and it prevents browser hijacking quite well.
And Assortment of Others:
http://www.merijn.org/downloads.html
After you cleanup your PC somewhat of spy/ad/mal-ware, verify your antivirus
software is updated and run a full scan of your computer. If you have no
antivirus software - get one NOW! Grisoft AntiVirus:
http://www.grisoft.com/us/us_dwnl_free.php
Empty your Temporary Internet Files and shrink the size it stores to about
80 to 120MB (seems to be an optimal size for the normal user)
- Open ONE copy of Internet Explorer.
- Select TOOLS -> Internet Options.
- Under the General tab in the "Temporary Internet Files" section,
do the following:
- Click on "Delete Cookies" (click OK)
- Click on "Settings" and change the
"Amount of disk space to use:" to something between 80MB
and 120MB. (Betting it is MUCH larger right now.)
- Click OK.
- Click on "Delete Files" and select to
"Delete all offline contents" (the checkbox) and click
OK. (If you had a LOT, this could take 2-10 minutes or
more.)
- Once it is done, click OK, close Internet Explorer
- Re-open Internet Explorer.
Uninstall any software you do not use often/ever. (If you have something
installed but never use it, uninstall it.) If you go through Control
Panel -> Add/Remove Programs and see things you seldom if ever use, it is to
your advantage to remove it.
Also, if you are tired of Web Page Pop-Ups/Unders.. You could try the
Google Toolbar.
--
<- Shenan ->
--
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