Re: i n s t a l l e r e r r o r

Tech-Archive recommends: Speed Up your PC by fixing your registry

From: Will Denny (willdenny_at_mvps.org)
Date: 02/29/04


Date: Sun, 29 Feb 2004 16:09:08 -0000

Hi Steve

The Event ID 11303 is not recognised. Have you tried:

http://www.jasc.com/support/customercare/

-- 
Will Denny
MS-MVP Windows Shell/User
"Steve UK" <steveratwalker@nowhere.com> wrote in message 
news:evU23ct$DHA.4060@TK2MSFTNGP10.phx.gbl...
>i may be getting confused here but the error message when installing paint
> shop pro 8 is ::
>
> Event Type: Error
> Event Source: MsiInstaller
> Event Category: None
> Event ID: 11303
> Date:  29/02/2004
> Time:  15:02:41
> User:  N/A
> Computer: COLUMBO
> Description:
> Product: Jasc Paint Shop Pro 8 -- Error 1303.The installer has 
> insufficient
> privileges to access this directory: G:\Documents and Settings\Steve\My 
> PSP8
> Files.  The installation cannot continue.  Log on as an administrator or
> contact your system administrator.
>
>
>
>
>
>
>
>
> For more information, see Help and Support Center at
> http://go.microsoft.com/fwlink/events.asp.
>
> "Steve UK" <steveratwalker@nowhere.com> wrote in message
> news:ubVXhhs$DHA.3712@tk2msftngp13.phx.gbl...
>> i have redirected the my documents folder to a partition named g:\
>>
>> so the new path is g:\documents and settings\steve\my documents ( have
> done
>> this by right clicking the my docs folder and editing the target
> location).
>>
>> when i try to install paint shop pro 8 it wants to install a folder 
>> called
>> 'my psp' into the my documents folder.
>>
>> the system is returning an error during installation that says, 'ms
>> installer does not have the neccesary permission to access g:\documents
> and
>> settings\steve.
>>
>> how can i give ms installer permission to access this folder and create
> the
>> directory that it wants to?
>>
>> thanks.
>>
>>
>>
>
>
---
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