Re: i n s t a l l e r e r r o r
From: Will Denny (willdenny_at_mvps.org)
Date: 02/29/04
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Date: Sun, 29 Feb 2004 16:09:08 -0000
Hi Steve
The Event ID 11303 is not recognised. Have you tried:
http://www.jasc.com/support/customercare/
-- Will Denny MS-MVP Windows Shell/User "Steve UK" <steveratwalker@nowhere.com> wrote in message news:evU23ct$DHA.4060@TK2MSFTNGP10.phx.gbl... >i may be getting confused here but the error message when installing paint > shop pro 8 is :: > > Event Type: Error > Event Source: MsiInstaller > Event Category: None > Event ID: 11303 > Date: 29/02/2004 > Time: 15:02:41 > User: N/A > Computer: COLUMBO > Description: > Product: Jasc Paint Shop Pro 8 -- Error 1303.The installer has > insufficient > privileges to access this directory: G:\Documents and Settings\Steve\My > PSP8 > Files. The installation cannot continue. Log on as an administrator or > contact your system administrator. > > > > > > > > > For more information, see Help and Support Center at > http://go.microsoft.com/fwlink/events.asp. > > "Steve UK" <steveratwalker@nowhere.com> wrote in message > news:ubVXhhs$DHA.3712@tk2msftngp13.phx.gbl... >> i have redirected the my documents folder to a partition named g:\ >> >> so the new path is g:\documents and settings\steve\my documents ( have > done >> this by right clicking the my docs folder and editing the target > location). >> >> when i try to install paint shop pro 8 it wants to install a folder >> called >> 'my psp' into the my documents folder. >> >> the system is returning an error during installation that says, 'ms >> installer does not have the neccesary permission to access g:\documents > and >> settings\steve. >> >> how can i give ms installer permission to access this folder and create > the >> directory that it wants to? >> >> thanks. >> >> >> > > --- Outgoing mail is certified Virus Free. Checked by AVG anti-virus system (http://www.grisoft.com). Version: 6.0.596 / Virus Database: 379 - Release Date: 26/02/2004
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