Re: trojan

From: Shenan Stanley (news_helper_at_hushmail.com)
Date: 02/23/04


Date: Mon, 23 Feb 2004 17:03:55 -0600

markw wrote:
> i have windows xp professional, i have a trojan virus in my computer
> and am unable to get rid of it, do i have to format my hard drive to
> get rid of it, if so what do i do?

It would be UNUSUAL for you to HAVE to format to get rid of anything on a
computer.

First - see if what you have is a Trojan or a Worm/Virus or a piece of
Spy/Ad/Malware:
The Cleaner!
  - http://www.moosoft.com/
(You can use the shareware part without purchasing (fully functional) for 30
days - enough time to rid yourself of your issues.)

Then continue on with this and see if it doesn't clean up your machine...

Turn on that firewall...
http://www.microsoft.com/WindowsXP/home/using/howto/homenet/icf.asp
(It has been reported that it now works with AOL 9.0+)

Make sure you have all the updates (critical) installed from:
http://windowsupdate.microsoft.com/
(Scan for updates, Review and Install)

Get rid of the spy/ad/mal-ware..
(Yes - using MORE than one of these..
I recommend at least the first three.)

 Spybot Search and Destroy
 http://www.safer-networking.net/

 Lavasoft AdAware
 http://www.lavasoft.de

 CWSShredder
 http://www.spywareinfo.com/~merijn/downloads.html

 Hijack This!
 http://mjc1.com/mirror/hjt/

 I also like "SpywareBlaster" and "SpywareGuard".
  - http://www.javacoolsoftware.com/

These two are prevention mechanisms. I like SpywareGuard for those
with enough processor to have something running like antivirus software
- and it prevents browser hijacking quite well.

 And Assortment of Others:
 http://www.merijn.org/downloads.html

After you cleanup your PC somewhat of spy/ad/mal-ware, verify your antivirus
software is updated and run a full scan of your computer. If you have no
antivirus software - get one NOW! Grisoft AntiVirus:
http://www.grisoft.com/us/us_dwnl_free.php

Empty your Temporary Internet Files and shrink the size it stores to about
80 to 120MB (seems to be an optimal size for the normal user)
 - Open ONE copy of Internet Explorer.
 - Select TOOLS -> Internet Options.
 - Under the General tab in the "Temporary Internet Files" section,
   do the following:
  - Click on "Delete Cookies" (click OK)
  - Click on "Settings" and change the
    "Amount of disk space to use:" to something between 80MB
    and 120MB. (Betting it is MUCH larger right now.)
  - Click OK.
  - Click on "Delete Files" and select to
    "Delete all offline contents" (the checkbox) and click
    OK. (If you had a LOT, this could take 2-10 minutes or
    more.)
- Once it is done, click OK, close Internet Explorer
- Re-open Internet Explorer.

Uninstall any software you do not use often/ever. (If you have something
installed but never use it, uninstall it.) If you go through Control
Panel -> Add/Remove Programs and see things you seldom if ever use, it is to
your advantage to remove it.

Also, if you are tired of Web Page Pop-Ups/Unders.. You could try the
Google Toolbar.

-- 
<- Shenan ->
-- 


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