Window Update Help Please

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From: Ronald Rey (rrey_nospam_at_yahoo.com)
Date: 02/16/04 

Date: Mon, 16 Feb 2004 10:56:11 -0800

QUESTIONS:

1. What typically would cause the issues I describe below to happen? (Both the initial
problem of the Update freezing plus the reinstallation of a previously applied update).

2. Will I have to be concerned with these issues whenever I install a new program? I have
not removed any Updates or Hotfixes, but I did install two new programs four days ago (from
321 software).

WHAT HAPPENED:

The last time I used Windows Update, it worked fine about a week ago. But yesterday,
Windows Update failed to download my selected updates and I found the solution from the
Windows Update Troubleshooter (Windows XP Pro). I've copied the relevant problem and
solution below for reference from the Troubleshooter page. I found that the .JS extension
was not properly associated per the instructions below .... Notepad.exe instead of the
proper WScript.exe was shown associated, so I corrected it plus re-registered the other four
files as explained by the Troubleshooter.

Update worked after that, plus found one additional Critical Update to download that was not
listed before I corrected the files .... which surprised me. The additional update was:

814078: Security Update (Microsoft Jscript version 5.6, Windows 2000, Windows XP)

But checking my update history I see that 814078 was previously installed in April 2003 and
again in October 2003 ..... that made me curious about what's going on with my system.

Thanks ... RR

This is from the Windows Update Troubleshooter for reference:
_______________________________________________
Problem Description:

After accepting the EULA, the Windows Update - Web Page Dialog window appears but the
download never starts. Nothing "moves" on the download progress bar, no matter how long you
leave the connection open.

Resolutions:

Please re-register the following files:
 regsvr32 msscript.ocx
 regsvr32 dispex.dll
 regsvr32 vbscript.dll
 regsvr32 scrrun.dll

1. Click "Start," and then click "Run."
2. Type regsvr32 msscript.ocx in the "Open" box and click "OK."
3. Repeat for dispex.dll,vbscript.dll, and scrrun.dll.

Next, make sure file (open) type .JS is properly associated:
1. In Control Panel, click "Folder Options," and then click "File Types."
2. Locate the .JS extension and click "Advanced."
3. Make sure the "Application to perform action" field contains:
C:\WINDOWS\System32\WScript.exe "%1" %* This is for a Windows XP computer. For Windows 2000
substitute the C:\WINDOWS\ with C:\Winnt\. For Windows 98 and Windows Millenium Edition
substitute this: C:\WINDOWS\System\ for C:\Windows\system32.

Relevant Pages

  • RE: error messages wont stop
    ... Download the free AVG and run a scan: ... regsvr32 wuapi.dll ... How to troubleshoot Windows Update, Microsoft Update, and Windows Server ... Run Disk Cleanup and Defrag in safe mode. ...
    (microsoft.public.windowsxp.general)
  • Re: 0x80072EFD error
    ... After back and forth with Microsoft, my update issue has finally been ... > me either and I couldn’t download SP2. ... > This behavior can also occur if the temporary folder of Windows Update ... > go the following link to manually download SP2: ...
    (microsoft.public.windowsupdate)
  • Re: Windows Update Will No Longer Run
    ... To Correct for the Subject: Error Message: ... Background Intelligent Transfer Service (helps updates download more ... Windows Update Web site or from the Microsoft Update Web site ... regsvr32 wuapi.dll /s ...
    (microsoft.public.windowsupdate)
  • RE: Cannot Find Server or DNS when using AOL 9 - Update2
    ... site and get through everything until it comes to download the update. ... from the Windows update site were “Cumulative Security Update for Internet ... Earthlink, Internet explorer works just fine after I have to change the IE ... account or my personal computer administrator’s account. ...
    (microsoft.public.windows.inetexplorer.ie6.browser)
  • 80072EFD after Download Box shows up and executes. AOL 9 & with I
    ... My AOL Browser works ok. ... site and get through everything until it comes to download the update. ... from the Windows update site were “Cumulative Security Update for Internet ... Earthlink, Internet explorer works just fine after I have to change the IE ...
    (microsoft.public.windowsupdate)