RE: Restriction message

Nass
A lot for me to go through but if it gives me the result I want it will be
worth it. Will let you know how it all goes
James
--
The learner


"nass" wrote:



"nass" wrote:



"James" wrote:

I have lost my control panel icon in start and have instead set programme
access and defaults. I cannot get in to this as i receive a restriction
message "Operation cancelled due to restrictions in effect on this computer.
Please contact your system administrator". I am also restricted in other
ways, for example I cannot use system restore. I do suspect I have some
corruption somewhere. Neither can I get in to properties when I right click
my desktop. Any help will be appreciated
The learner

James, more info will be more of help to anyone to give you a fix for your
issue, like:
1- Are you an Admin or a member.
2- does this behaviour a recent or it happen over a period of time and now
going worse.
3- Did you scan for malware, viruses and you have an up2date protection
software.
4- does this issue occur in safe mode.
5- what version of the operating system are you using?.
HTH.
nass

"James" wrote:

Hi Nass
I will now show my ignorance. This is my home computer I am the only user.
Not sure if this makes me an administrator or member have never looked in to
this up til now. I suspect I am not an administrator as the restriction alert
advises me to contact my system administrator. The problem seems to have
crept up on me all of a sudden. I started to receive Windows spyware warnings
and downloaded Spybot which cleaned my system. I am running Norton Internet
security 2007 and regularly update this. I also scan regularly and this is
always ok. Spybot has been used for 3 days and picks up spyware albeit of a
low risk. That's about all I can tell you at present. I am using XP
professional. Have not tried safe mode yet.
James
--
The learner

Either the viral infection blocked you or damaged your credentials on this
machine or your profile is damaged, try System restore to when things were
okay.
And create a new account as instructed at the bottom of this post.
Go through these Cleaning steps:
1... First, try to clean up your caches, Internet files and delete cookies
by doing this:
Click Start >> Control Panel >> Double click Network and Internet
Connections >> Double click Internet Options.
On the IE properties windows you will see these Taps:
General | Security | Privacy | Content | Connections | Programs |
Advanced
Under General Tab clear your History, Internet Files and Cookies.
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Then click on Programs Tab and click Manage Add-Ons and Disable all non
Verified Add-Ons (You should Renable them later one-by-one and see the
culprit and update it or remove it.
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Scan for malware from here:
Spybot Search & Destroy
http://www.safer-networking.org/en/download/index.html

Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Lots of tools to download and disinfect your machine (offline scanner):
http://www.bitdefender.co.uk/site/Downloads/browseFreeRemovalTool/

After the scan run disk cleanup on your drive.


2- Download the Hijackthis and send the report to one of many
forums for analysis and troubleshooting:
http://www.merijn.org/index.php
When all else fails, HijackThis v2.0.2
(http://www.trendsecure.com/portal/en-US/tools/security_tools/hijackthis) is
the preferred tool to use.
It will help you to both identify and remove any hijackware/spyware. Post
your log to http://aumha.net/viewforum.php?f=30,
http://castlecops.com/forum67.html,
http://forums.subratam.org/index.php?showforum=7, or other appropriate
forums for expert analysis, not here.
Any error message, have a look in the event viewer and post them here.

Do you have other accounts on this machine?, try them or create a new account.
How to Identify a Damaged User Profile and Create a New Profile
http://support.microsoft.com/kb/811151
How to copy data from a corrupted user profile to a new profile
http://support.microsoft.com/kb/811151
HTH.
nass
---
http://www.nasstec.co.uk


.

Relevant Pages

  • RE: Restriction message
    ... James, more info will be more of help to anyone to give you a fix for your ... Under General Tab clear your History, Internet Files and Cookies. ... Lots of tools to download and disinfect your machine: ... How to Identify a Damaged User Profile and Create a New Profile ...
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