Re: Accessing MS Office/Word or Excel for First Time

Ron

JS has posted a suggestion that you use Belarc Advisor. This is well
worth a try. It shows some product keys but not others on my computer.

--



Hope this helps.

Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~

Ron1621 wrote:
Thanks Tom,
The Laptop was purchased as part of a large consignment from Dell
(Approx 18 Laptops) for our members and all of the others have no
problem operating Office etc. I therefore assume from that, that all
software was with the system on purchase. When I contacted Dell in
Eire they told me that it was a MS problem? I do not accept that.

"Tom Willett" wrote:

The key on the base of the laptop is for the Windows XP Operating
System, not the Office applications.

These are most likely trial versions of Office, so you'll need to
purchase the applications. If you actually purchased the
applications as part of a bundle, then Dell is responsible for
providing you with the keys.


"Ron1621" <Ron1621@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:3C433E85-2642-43CD-91E0-96E66EE0B6A0@xxxxxxxxxxxxxxxx
I purchased a Brand New Dell Laptop with XP Professional 2002
Version 2 already installed from Dell UK In December 2006, every
time I go to open Office/Word or Excel Applications I have to
provide a CD Key I therefore input the Microsoft CD Key Data from
the base of the Laptop and immediately I am informed that this is
the incorrect key.
I contacted Dell and they tell me it is not their problem as the
XP system is operating and the problem belongs with Microsoft -
That doesn't seem right as the programmes must have been put there
by Dell. Unfortunately it means that having purchased the item I
need to pay for support which is expensive before I can use Office
that just does not seem fair and I refuse to pay it. My question is
- 'Does anyone know how I can resolve this issue myself as I have
been unable to use Word/Office applications since purchase of the
laptop.

Thank you in advance of any support offered


.

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