Re: I can not log onto anything

yozzer2411 wrote:

Wont let me create a new account as it says im i haven't got enough
authority. It basicaly won't let me do anything!!!!
I can't do a sytem restore for the same reason & when i try the f8
button when turning on i dont get save mode option.
Any other ideas??
Thanks

You haven't really provided enough information for me to give you a definite answer without seeing the machine.

1. The First Question Of Troubleshooting: what changed between the time things worked and the time they didn't?

2. The Second Question of Windows Troubleshooting: what is the malware/virus status of the machine?

3. What is the recent history of the machine?

4. Can you log into the built-in Administrator account and fix things, run antivirus/malware scans, etc.?

In XP Home, boot the computer into Safe Mode. Do this by repeatedly tapping the F8 key as the computer is starting up. This will get you to the right menu. Navigate using your Up arrow key; the mouse will not work here. Once in Safe Mode, you will see the normally hidden Administrator account. The default password is a blank.

In XP Pro, you do not need to go into Safe Mode. At the Welcome Screen, do Ctrl-Alt-Del twice to get the classic Windows logon box. Type in "Administrator" and whatever password you assigned when you set up Windows.


Malke
--
Elephant Boy Computers
www.elephantboycomputers.com
"Don't Panic!"
MS-MVP Windows - Shell/User
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