Re: Microsoft help & support is no help or support
- From: "LVTravel" <none@xxxxxxxxxxx>
- Date: Sun, 16 Jul 2006 23:20:53 -0400
If I am reading you correctly, you have an OEM version of XP that you have
installed more often than once in every 180 days ("6-7 times in ... two
years".) This always leads to a telephone activation with MS(and I may be
wrong on the exact number of days here.) If you want to avoid this problem,
purchase hard drive cloning software (Ghost, Drive Image, etc.) and make a
copy of your original, activated XP hard drive once you have it up and
running and before installing any "3rd party" software. Once this is done,
if the computer fails, you can restore from the cloned hard drive to the
place where you were before the failure.
<keepout@xxxxxxxxxxxxxxxxx> wrote in message
news:qiikb295t6muabcvniflgbkbgjrqt4a6cb@xxxxxxxxxx
On Sat, 15 Jul 2006 21:09:02 -0500, "l" <notmesothere@xxxxxxx> wrote:
So, you got it activated, is basically what I gather..so your real question
is, what can you do to prevent you from having to repeat this process?
Did you try activating by internet?
Click Start, point to All Programs, point to Accessories, point to System
Tools, and then click Activate Windows.
There is a point system..if you care to read up on it click the link,
http://support.microsoft.com/default.aspx?kbid=302878
Note the sections regarding reinstalling vs. reformatting..
And, note what is used in determining the hardware hash point system..
Here's the key from that link
MS : If you install Windows XP on the same computer by using the same
Product Key, the number of activations is not limited. MPA discourages
piracy by limiting the number of times that a Product Key can be activated
on different computers.
MS :
Now when the thing needs activation I need to go thru this process EVERY
TIME because Internet activation ALWAYS FAILS with that activation exceeded
message. Which the link you gave me clearly states "IS NOT LIMITED".
The point system doesn't apply.
It did go after me for additional hardware when I installed the 300 gig
internal HD.
But it's more for reinstalls of the OS.
I'm talking about the activation AFTER reinstalling the OS. I've probably
had to do it 6-7 times in the past 2 years. Probably more. Not all software
is compatible with stability, and this has lead to cascading failures where
it's simpler to reinstall and start from scratch.
Whole bunch of noise about how fantastic this activation thing works to
prevent piracy, where all it does is annoy legitimate users.
By any chance if you don't activate within the 30 days of annoying activate
now or else notices, does it lock the machine, and hand you a snail mail
address to fix things then ?
All I'm looking for is a contact, even snail mail to someone that can help
fix this problem.
The one reciting the numbers is no help either.
<keepout@xxxxxxxxxxxxxxxxx> wrote in message--
news:hj5gb296jlp4snm0u5d60tmi7feostcchg@xxxxxxxxxx
The barns burned down, no reason to close the doors now.
What happened awhile back, my machine was acting up. I had tons of private
info on the C:\ boot drive. It had to go into the shop.
I had no intention of releasing my private info to a repair shop.
I installed an old 10 gig HD in the machine, and installed the XP OS on it.
took the thing to the shop.
removed 10 gig HD, reinstalled 152 gig HD
Now every time I get the activation notice it's a PITA.
I get the message this machine has exceeded something.. hands me a phone
number and says call Egypt or Korea to activate.
now I have to talk to a machine that always fails, until it notices it's
failing, and forwards me to a human learning English at my expense.
Now I have to repeat a 2 page number several times until they have the
number. Then they send me a 2 page number and repeat that several times
until I get it.
Then they say oops wrong numbers and we repeat the above dance 1 more time.
Now the numbers been entered and the machines activated.
I just want a contact email or actual snail mail address to contact MS and
get this resolved or get a NEW serial number next time I need to install
the
OS. Yes I'll need to re-install it again. 3rd party software without fail
will crap out something and cascade to failure.
I didn't input a pirate copy. I just installed my OS to one of my backup
HD's.
I need them to reset the counter or get a working number to prevent sending
me off to Alice's wonderland every time it wants to activate.
I can't use email I have an OEM number. I can't use chat [see OEM], Last
phone support was a worse nightmare than the now normal activation.
I'm beginning to think MS makes their money from support only. $35.00 a
contact for NO HELP!
This option NG is the only affordable option and actually the only reliable
one.
more pix @ http://members.toast.net/cbminfo/index.html
.
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