Re: sudden shutdown and restart



thanks I shall try to do so.
"Ken Blake, MVP" <kblake@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:OZb4h09MGHA.3944@xxxxxxxxxxxxxxxxxxxxxxx
R..VENKATARAMAN wrote:

I recently purchased a computer with XP. Suddenly the computer shuts
down and automatically restarts. this has happened twice this week.
There is no indication of any power surge My UPS seems to be
working alright.



You are presumably blue-screening, and you are set to reboot whenever that
happens. Right-click My Computer, and choose Properties. On the Advanced
tab, click Settings under Startup and Recovery. Under System failure,
uncheck the box "Automatically restart.

Now when the problem occurs again, instead of restarting, you will get the
blue screen with diagnostic information. Post back with those details for
more help.

--
Ken Blake - Microsoft MVP Windows: Shell/User
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