Re: Full System Backup
- From: "MAP" <mikepawlak2REM@xxxxxxxxxxxxxx>
- Date: Tue, 4 Oct 2005 14:29:20 -0400
>"technical support said I'd lost my windows"
Sounds more like "explorer.exe" is crashing on you
--
Mike Pawlak
caroline wrote:
> Great! Thanks, I now have the backup utility. And yes, it wasnt on my
> recovery discs, and I dont have an XP CD-ROM where microsoft said it
> could be added from, so thanks for the download link.
>
> But when my pc crashes, it seems to lose all the desktop including
> the task bar. All I have discovered I can do (theres no response from
> the mouse or keyboard) is either press the power button on the
> keyboard and reboot (which doesnt always respond) or bring up the
> task manager with ctrl+alt+esc and reboot from there. (technical
> support said I'd lost my windows and would have to use my recovery
> disc!) but if the task manager comes up, surely I havent lost windows?
>
> Everything seems ok at the moment, except log off is very slow. This
> happened after I downloaded Messenger 7.5 which wouldnt work at all
> despite following lengthy instructions from MSN to fix it and my pc
> seemed to struggle to do anything, so uninstalled 7.5 and reinstalled
> messenger 7 and all seems ok again except the slow log off. Certainly
> think Messenger 7.5 is the culprit!
>
> "MAP" wrote:
>
>> caroline wrote:
>>> I have windows XP home, in accessories, my brothers pc (also on xp
>>> home) has option for disk defrag/ clean up and full system backup.
>>> Mine has defrag etc but no backup. the only way I can backup files
>>> is by dragging them individually to my CD writer program. Does
>>> anyone know how to add the full system backup facility to my PC?
>>> Spoke to technical support (?) who didnt know what I was talking
>>> about, said its not on XP home, so why is the facility there on my
>>> brothers pc !? I need to do a full backup because my Pc keeps
>>> crashing and I could do with using the restore disc that came with
>>> my pc to put it back to its "out of the box" condition and start
>>> again, but I dont want to forget to back up any individual files
>>> and risk losing them. Any suggestions anyone?
>>
>> NTbackup is not installed on XPhome by default,since you have
>> recovery discs it most likely isn't on your cd's as well. However
>> you can download it from here.
>> http://www.onecomputerguy.com/software/ntbackup.msi
>>
>> Check your event viewer to see if you have any reports on why your
>> pc is crashing,a recovery may not be necessary.
>> To display error codes when your system crashes,right click on "my
>> computer" and select properties,then click the advance tab,then the
>> settings button, under "startup and recovery,uncheck the box that
>> says automatically restart.Now you should get an error code the next
>> time it crashes this code is vital on finding the cause "Write it
>> down exactly as it is displayed". --
>> Mike Pawlak
.
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