Re: Help - XP and ZoneAlarm

Tech-Archive recommends: Speed Up your PC by fixing your registry

On Sun, 4 Sep 2005 08:52:07 -0400, "Rick" <me@xxxxxxxxxxxxx> wrote:

>Brian, I had the exact same problem when switching between two accounts
>(when switching from account 1 to 2, all was OK, but when switching from 2
>to 1, ZA died).
>
>I'm using the latest build of the Suite. I completely uninstalled and
>reinstalled and that fixed it for me. Here's how I did it. Note that you'll
>lose all of your configuration settings so if you need to write down your
>firewall entries, etc. do it now.
>
>1. Set ZA so that it does not startup with the OS (Overview | Preferences)
>2. Reboot
>3. Uninstall ZA from Add/Remove Programs
>4. Delete the directory "Internet Logs" (C:\WINDOWS\Internet Logs)
>5. Reinstall
>
>
>"Brian" <briansngfbox@xxxxxxxxxxxxxxx> wrote in message
>news:epgjh152cmt7qgvm0hligeg68unaa3sft4@xxxxxxxxxx
>I'm seting up my first XP machine. I have 2 users, me as
>administrator and my wife as a basic user. Every time my wife logs
>off and I log on Zone Alarm crashes and has to be rebooted, but it
>diesn't happen when I log off and my wife then logs on. I've tried
>searching for advice with no luck, can anyone help please?
>
>Brian
>
Thanks Rick. I found a work around after my OP. Unchecking load at
start up and starting ZA\manually - by whoever loged on first -
stopped the problem. I'd also reinstalled once, but without removing
the log.

Brian

Brian
.

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