Re: exchanging computer at store advice neede
- From: "D.Currie" <dmbcurrie.nospam@xxxxxxxxxxx>
- Date: Tue, 30 Aug 2005 14:51:39 -0600
I doubt you're going to find a magnet "really strong" enough to wipe a hard
"matchstich" <matchstich@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
> was told if you get a really strong magnet and run it across the hard
> that will wipe out everything on it
> vig mobo,900gz,
> computer newbie
> "Ron Martell" wrote:
>> "Ninip" <gwen6039@xxxxxxxx> wrote:
>> >Hi all
>> >If I do manage to exchange my faulty WINXP computer for a new one at
>> >Staples, what about all my personal info on that faulty computer?
>> >Do I just hand over my old computer with everything still on it (I can't
>> >into it to delete my personal files and Pictures)
>> >Doesn't seem right.
>> >Pls help me figure this out.
>> >Thanks in advance.
>> If Staples takes the computer back it will almost certainly be sent to
>> HP to be refurbished. That will involve, at a minimum, wiping out the
>> hard drive completely and installing a fresh copy of Windows.
>> It would be better, at least for your peace of mind, if you could wipe
>> out the data from the hard drive, but I would not be unduly concerned
>> in this instance.
>> Have you tried accessing the System Recovery function in your
>> computer's BIOS setup? Try pressing the F10 keyduring the intial
>> startup sequence, or watch the screen for instructions on starting
>> "System Recovery".
>> Good luck
>> Ron Martell Duncan B.C. Canada
>> Microsoft MVP
>> On-Line Help Computer Service
>> In memory of a dear friend Alex Nichol MVP
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