Re: exchanging computer at store advice neede

was told if you get a really strong magnet and run it across the hard drive,
that will wipe out everything on it
--
xp-pro,sp2,ff1.0.6,40gb,380mb
vig mobo,900gz,
computer newbie


"Ron Martell" wrote:

> "Ninip" <gwen6039@xxxxxxxx> wrote:
>
> >Hi all
> >
> >If I do manage to exchange my faulty WINXP computer for a new one at
> >Staples, what about all my personal info on that faulty computer?
> >
> >Do I just hand over my old computer with everything still on it (I can't get
> >into it to delete my personal files and Pictures)
> >
> >Doesn't seem right.
> >Pls help me figure this out.
> >Thanks in advance.
> >
>
> If Staples takes the computer back it will almost certainly be sent to
> HP to be refurbished. That will involve, at a minimum, wiping out the
> hard drive completely and installing a fresh copy of Windows.
>
> It would be better, at least for your peace of mind, if you could wipe
> out the data from the hard drive, but I would not be unduly concerned
> in this instance.
>
> Have you tried accessing the System Recovery function in your
> computer's BIOS setup? Try pressing the F10 keyduring the intial
> startup sequence, or watch the screen for instructions on starting
> "System Recovery".
>
> Good luck
>
> Ron Martell Duncan B.C. Canada
> --
> Microsoft MVP
> On-Line Help Computer Service
> http://onlinehelp.bc.ca
>
> In memory of a dear friend Alex Nichol MVP
> http://aumha.org/alex.htm
>
.