Re: so frustrated with new computer

Tech-Archive recommends: Speed Up your PC by fixing your registry

Also if they exchange my computer, what about all my documents and photos
> that are on my computer, I have backups but I don't want to leave them
> with
> my personal info.



"pcbutts1" <pcbutts1@xxxxxxxxxx> wrote in message
news:06GQe.635$v83.256@xxxxxxxxxxxxxxxxxxxxxxxxxxxxx
> Two months old take it back and get another one. SMART has detected that a
> hard drive failure may be imminent. means your drive can go at
anytime.Tell
> them that you got that message. They will probably just want to put in a
new
> drive. Or you can just call HP you system is still under warranty. BTW
> Spysweeper cost $39.00 at Best Buy and you can install it yourself.
>
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>
> "Ninip" <gwen6039@xxxxxxxx> wrote in message
> news:OCEQe.333438$s54.222553@xxxxxxxxxxx
> > Hi everyone
> > I hope someone can help me, I am fairly new to computers.
> > I have a 2 month old computer. HP Pavillion running WINXP with DVD
burner
> > and a CD Drive.
> >
> > I have had it in to the store for repairs (STAPLES) twice now. I will
> > have
> > to take it in again.
> > Problem is I will be using it fine and then walk away and when I come
back
> > later the screen goes to black with the words Reboot and select proper
> > boot
> > media.
> > So i do that and nothing works I cannot get into windows. I will try
this
> > on and off during the day and then will sometimes get to the screen
where
> > it
> > shows a bunch of messages including Master Boot Record Error. One time
it
> > said backup your files hard drive failure imminent.
> >
> > The thing is the last time I took it in for repair on this problem (last
> > week) the tech said it started up fine but he saw spyware on it when he
> > did
> > a scan. So he sold me Spysweeper and charged for installation ($68.00)
> > Said the problem was spyware. There was already a spyware program on my
> > computer preinstalled plus Norton Security with all the bells and
> > whistles.
> > Like I said this is a brand new computer.
> >
> > So I get this supposedly fixed computer home yesterday and start it up
no
> > problem. But later in the day it went to that boot screen again. (same
> > problem)
> >
> > So now I am using my old WINME computer to talk to you guys.
> >
> > Question is what is going on and how do I resolve this issue.
> >
> > Should I take it back for repair. Should I ask for a brand new one?
> >
> > Also if they exchange my computer, what about all my documents and
photos
> > that are on my computer, I have backups but I don't want to leave them
> > with
> > my personal info.
> >
> > Sorry this is so long but I don't know what to do and I am so
frustrated.
> > Thanks in advance.
> > I will await your replies anxiously.
> >
> >
>
>


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