Re: Bad external hard disk

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"" wrote:
> Got a new XP. After a week, my external hard disk went. "The
> drive
> requires service". It is under warranty. However, to speak to
> Dell, one
> has to wait 85 minutes or so.
>
> A few questions that maybe someone knows:
>
> 1. How does an external hard disk go bad after one week?
> 2. Is it possible a power surge did it? I made a mistake and
> put the
> power cord in a surge protector rather than in my UPS system.
> 3. Is is possible that shutting off the external drive with
> the power
> switch rather than pressing "Safely Remove Hardware" could
> damage the
> physical drive?
> 4. If I return the drive to Dell and get another, can they get
> access to
> my data on the drive? It may be worth it for me simply to buy
> another
> drive, even if this is under warranty.
>
> Thanks.

Herer are the answers in conalogical order:

1. If you drop it.
2. Yes, but unlikly if you pluged it into a serg protector
3. No, that only stops all data transfer beween the computer and the
hard drive to avoid data coruption.
4. Depending on the sate of the drive, it is entierly posible that
then can access the data on the drive.

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