Re: XP Professional won't boot

Hi Ron,

BTDT. Once you isolate the process that is causing the problem, resolving it
becomes a bit easier.

--
Best of Luck,

Rick Rogers, aka "Nutcase" - Microsoft MVP
http://mvp.support.microsoft.com/
Associate Expert - WindowsXP Expert Zone
www.microsoft.com/windowsxp/expertzone
Windows help - www.rickrogers.org

"Ron" <spam@xxxxxxxx> wrote in message
news:uw3wfDdfFHA.3944@xxxxxxxxxxxxxxxxxxxxxxx
> Thank you. I had completely forgotten about that.
>
> Ron P
>
>
> "Rick "Nutcase" Rogers" <rick@xxxxxxxx> wrote in message
> news:Op3g5xcfFHA.3904@xxxxxxxxxxxxxxxxxxxxxxx
>> Hi,
>>
>> In Safe mode, run msconfig and use a diagnostic startup.
>>
>> --
>> Best of Luck,
>>
>> Rick Rogers, aka "Nutcase" - Microsoft MVP
>> http://mvp.support.microsoft.com/
>> Associate Expert - WindowsXP Expert Zone
>> www.microsoft.com/windowsxp/expertzone
>> Windows help - www.rickrogers.org
>>
>> "Ron" <spam@xxxxxxxx> wrote in message
>> news:ezVhb6afFHA.3448@xxxxxxxxxxxxxxxxxxxxxxx
>>>I am trying to help someone who was trying to connect his computer to
>>>Sympatico broad band service. He in his zeal to get going, connected both
>>>the ethernet and usb connections from the modem to his computer before
>>>the installation software prompted him to do so. This resulted in a hung
>>>computer that he pulled the plug on. Yes, he pulled the power plug out of
>>>the receptacle. This has resulted in a computer that will only boot into
>>>Safe Mode. Not even the earliest system restore point will allow normal
>>>booting.
>>>
>>> The system boots only to the first indication of XP booting up and then
>>> there is a blank screen and nothing that can be done other than powering
>>> down and then upon re-boot select and Safe Mode. It does boot in Safe
>>> Mode but I cannot find the problem. There are no conflicts that I can
>>> find in the Device Manager.
>>>
>>> As he has just moved into his residence he cannot find his install cd
>>> for XP Pro. I only have XP Home edition. If I can find an XP Pro cd,
>>> what would you recommend as a course of action?
>>>
>>> Is there anything that I can do to help this fellow out of his
>>> predicament?
>>>
>>> Thank you.
>>
>>
>


.

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