Re: Blue Screen & photo question

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance



1) the printer is a possibility? when did it start happening? did you
install new software or hardware right before this error started?
can't seem to find much more info on this error, but more technical
information can be found here

http://msdn.microsoft.com/library/en-us/ddtools/hh/ddtools/BCCodes_9b95f8ff-740c-42c6-abf7-660caae25e3f.xml.asp?frame=true

2) as far as the picture goes, was it a jpg when you received it? could be
corrupt file. make sure the file has the same extention when you saved it as
it did when you received it


"jenay" <jenay@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:34DC8062-137F-4C90-8EA5-00D8DF182B0B@xxxxxxxxxxxxxxxx
>I keep getting blue screens when I close down. The latest one said I had a
> Invalid_kernel_handle issue. It mentions that I should check to be sure
> hardware is installed properly. Could the issue be the older Compaq IJ600
> printer? I am not at home right now, and I don't have my notes with me
> for
> the other blue screen message.
>
> Also, when I receive a picture via e-mail and I try to save it as a jpg in
> my file, the fax & picture viewer gives me the message "preview not
> available". It apparently does not recognize the format.
>
> I am new to XP. Please help.


.



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