Re: restore Cd how to use

Tech-Archive recommends: Fix windows errors by optimizing your registry

Irene

Normally, the processes clear up issues that you had.. contrary to the
beliefs of some, none of the programs suggested make anything worse, and
many run them without problems..

You must set a firewall.. if you do not have one, enable the XP firewall for
now.. it will stop any invasion from outside sources.. go to Properties for
your internet connection, then click on the 'advanced' tab.. check the box
to enable the firewall..

Download the free version of Zonealarm.. http://www,zonealarm.com .. and set
it running.. once in place, you can disable the XP firewall..

Hijackthis is not the easiest program to use but it is effective.. there are
forums where you can post the results and people there will diagnose from
them.. unfortunately, it does leave the user having to edit registry, which
can bring problems of its own..

OK.. firewall in place?.. reboot the machine into safe mode by tapping the
F8 key as Windows starts to load.. then run Adaware, Spybot and any other
defence.. hopefully, they will detect any other hidden stuff..

Restart the machine and see what happens.. look in the ADD/REMOVE programs
list for anything that you do not think should be there.. make a list and
report back with it..

Another talked of SP2.. if you do not have SP2 installed on your system, do
nothing about it until all of the bad things have been eradicated.. SP2 does
not like being installed on a corrupted operating system.. we will deal with
that as and when..

I really must apologise for putting you through all of this.. in 99 cases
out of 100, it works fine.. yours is obviously #100.. I feel that we will
get through this, and both learn something.. I will add a section to my set
piece on the importance of having a firewall running before any procedures
are carried out.. it is a sad fact that people like you have to learn this
way.. unfortunately, there are those out there who don't care as they send
yet another invasive and destructive program to the unwary..

If at any point, you feel that it would be better to start over, I will
understand.. I was and still do hope that we can get over this without the
need for you to clean install, and possibly lose anything important.. once
the problems have gone, you will be way more aware, and will have the tools
and the knowledge to at least stand your ground..

If you choose to take it to a local repair guy, have it in writing that he
will save as much data as possible before wiping your system, and do not pay
him until you see your system working with everything in place..

Thank you for being so patient and willing to try all that I suggested..

Here's hoping..

--
Mike Hall
MVP - Windows Shell/User
http://dts-l.org/goodpost.htm





"Irene" <Irene@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:C8B72C60-3A29-4E33-AE1E-A258ED4E5B9C@xxxxxxxxxxxxxxxx
>
>
> "Irene" wrote:
>
>> Hi Mike
>> I have run through the list you gave me and tese are the results
> stinger said i had nothing on my computer
> housecall tren -i could not download it my computer said it would have to
> shut down 3 times!
> spybot found 3 problems and fixed them
> ad aware found 23 critical objects and fixed them
> microsoft found about blank
> spyware blaster i enabled
> i then went to add/remove programes but could not remove/search
> extender/shopping wizzard/home search assistant(they just put up open the
> internet connection when i clicked on them?
> Hijack this i am not sure how to work
> the shredder said that about blank is not present also that cool websearch
> was not present. I then restarted and i got an error message which read
> system fehler code 1400 invalid window handle.
> i logged on to the internet and got two adds straight away also lots of
> little windows telling me that programes were trying to change settings.
> Is
> the cure going to be worse than the ailment(only joking). It's obviously
> not
> quite right yet. can you help please.
> Irene
>> Irene
>>
>> "Mike Hall (MS-MVP)" wrote:
>>
>> > Irene
>> >
>> >
>> > Please try the processes below.. and do them in order.. none of the
>> > processes are beyond the abilities of a newbie user..
>> >
>> >
>> >
>> > You would be better advised to work on the problems rather than start
>> > over
>> > now, have the same things happen again, and then have to repeat the
>> > process.. maintaining a computer should be done regularly, and will
>> > only
>> > take a few minutes per week..
>> >
>> >
>> >
>> > OK.. start by turning OFF the System Restore function.. click on the
>> > Start
>> > button.. right click on 'My Computer', then select Properties.. now
>> > select
>> > the 'System Restore' tab..
>> >
>> > Check the box "Turn off System Restore" or "Turn off System Restore on
>> > all
>> > drives".. now click on 'Apply'.. you will be asked if it is ok to lose
>> > all
>> > restore points.. answer YES to this.. now click on 'OK'
>> >
>> >
>> >
>> > Now to the removal process..
>> >
>> >
>> >
>> > Run a one shot virus remover.. I have found that McAfee Stinger works
>> > for
>> > people.. download and run it..
>> >
>> >
>> >
>> > http://vil.nai.com/vil/stinger/
>> >
>> >
>> >
>> > Another alternative is ..
>> >
>> >
>> >
>> > http://housecall.trendmicro.com/housecall/start_corp.asp
>> >
>> >
>> >
>> > Finish this process first..
>> >
>> >
>> >
>> > You will also need to download Spyware removal software.. Spybot and
>> > Adaware
>> > are available at these websites.. both are free.. download and run
>> > them..
>> > don't forget to check for updates after you have started them..
>> >
>> >
>> >
>> > http://www.safer-networking.org/en/index.html
>> >
>> >
>> >
>> > http://www.lavasoftusa.com/software/adaware/
>> >
>> >
>> >
>> > .... and this link is for the latest Microsoft helping..
>> >
>> >
>> >
>> > http://www.microsoft.com/athome/security/spyware/software/default.mspx
>> >
>> >
>> >
>> > Spybot has the ability to immunize a system, but there is better for
>> > this
>> > function, so download and run Spyware Blaster too.. again, check for
>> > updates..
>> >
>> >
>> >
>> > http://www.javacoolsoftware.com/
>> >
>> >
>> >
>> > Time to turn ON System Restore.. this is obviously like turning it OFF,
>> > so
>> > just reverse the procedure..
>> >
>> >
>> >
>> > If you have any sense, you will now remove any programs that are known
>> > carriers of all things bad.. some, like Patchou's MessengerPlus can be
>> > installed such that the sponsor software does not get installed with
>> > it..
>> > the sponsor software, if left, will re-infect your system immediately
>> > it is
>> > run again.. use ADD/REMOVE PROGRAMS to un-install and then re-install,
>> > taking care to check the box that gives you the option of NOT accepting
>> > the
>> > sponsor crap.. if a program installation process does not allow you to
>> > do
>> > this, forget about it.. leave it well alone..
>> >
>> >
>> >
>> > If you have had your Internet browser hijacked, that is to say, you get
>> > redirected through a search engine NOT of your choosing, you will need
>> > different tools..
>> >
>> >
>> >
>> > HijackThis is a popular and effective tool.. download it from here..
>> >
>> >
>> >
>> > http://www.spychecker.com/download/download_hijackthis.html
>> >
>> >
>> >
>> > CWShredder will eliminate CoolWebSearch and variants.. there is a free
>> > download here..
>> >
>> >
>> >
>> > CWShredder..
>> > http://www.intermute.com/spysubtract/cwshredder_download.html
>> >
>> >
>> >
>> > About:blank.. http://www.securiteam.com/securityreviews/5RP0L0UD5U.html
>> > or
>> >
>> > http://www.pchell.com/support/aboutblank.shtml
>> >
>> >
>> >
>> > For other tools in the fight against spyware, visit this website and
>> > bookmark it..
>> >
>> >
>> >
>> > http://www.pchell.com
>> >
>> >
>> >
>> > Mark Hasting has put much work into this site.. it is an invaluable
>> > site,
>> > both for reference and fix-its..
>> >
>> >
>> >
>> > You must also run a firewall and anti-virus program.. here are some
>> > links
>> > for you..
>> >
>> >
>> >
>> > http://www.mcafee.com
>> >
>> > http://www.symantec.com
>> >
>> > http://www.zonealarm.com
>> >
>> > http://www.kerio.com
>> >
>> > http://www.sygate.com
>> >
>> > http://www.avast.com
>> >
>> > http://www.grisoft.com
>> >
>> >
>> >
>> > If you do not run a firewall and anti-virus solution, you are leaving
>> > yourself open to attacks of all kinds.. these two types of program are
>> > your
>> > first line of defence..
>> >
>> >
>> >
>> > So by now, your system should be in reasonable shape.. you will have
>> > tools
>> > 'locked and loaded', ready for weekly use against those who seek to
>> > destroy
>> > your pleasure.. incorporate these into a housekeeping policy that
>> > includes
>> > running Defragmenter and Disk Cleanup, and you will be able to easily
>> > maintain your system..
>> >
>> >
>> >
>> > Please return to this thread and provide feedback.. it is the only way
>> > that
>> > helpers here can determine how effective the advice given has been..
>> >
>> >
>> >
>> > Good luck..
>> >
>> >
>> > --
>> > Mike Hall
>> > MVP - Windows Shell/user
>> >
>> > http://dts-l.org/goodpost.htm
>> >
>> >
>> >
>> >
>> >
>> > "Irene" <Irene@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
>> > news:54FE388E-AC30-449D-9370-25C44BA5C7D6@xxxxxxxxxxxxxxxx
>> > > Hi, my computer is under a year old and has norton protecting it,this
>> > > is
>> > > set
>> > > to automatic updates. How ever i have spent a week trying to get rid
>> > > of
>> > > trojan feat 2. I have looked at various sites and downloaded several
>> > > including spy bot ad aware ectra but nothing is stopping my pages
>> > > from
>> > > being
>> > > hijacked and adds being thrown at me (normally for add stoppers and
>> > > trojan
>> > > stoppers). I should like to restore my computer back to its original
>> > > settings. I have the discs but no information on how to use them. can
>> > > any
>> > > one
>> > > point me in the right direction please. many thanks
>> > > Irene
>> >
>> >
>> >


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