Re: OE will not send after upgrade / restore

From: Frank Saunders, MS-MVP IE/OE (franksaunders_at_mvps.org)
Date: 01/05/05 

Date: Wed, 5 Jan 2005 17:07:39 -0600

I can't see that you addressed either of my questions. 

-- 
Frank Saunders, MS-MVP, IE/OE
Please respond in Newsgroup only.  Do not send email
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"Cajun Clickers" <cajunclickers@hotmail.com> wrote in message
news:OqJVsM38EHA.3124@TK2MSFTNGP11.phx.gbl 
> How can this error be resolved with the upgrade from Office 2002 to
> Office 2003 with XP Home and Srv Pak 2?
> I am the ADMINISTRATOR and logged in as the Admin.
> Thanks!
> 
> The Office Update site is unable to check for updates on this
> computer. This may be happening because of one of the following
> reasons: 
> 
> You do not have administrative privileges for this computer.
> 
> There is a network problem and the detection catalog used by the
> Office Update site failed to download. Go back to the Downloads home
> page and try running detection again.
> 
> Windows Installer patch files (.MSP files) from previously applied
> Office updates are missing from the \Windows\Installer hidden
> directory on your computer. MSP files are stored on your computer
> after update installation completes because they need to be
> referenced for future update operations. If the files are missing you
> will not be able to apply Office updates. You may also be unable to
> uninstall Office products as a result of the same problem. Please
> contact Microsoft Product Support Services for assistance. 
> 
> You installed Office updates in the past and then upgraded from
> Windows Installer version 1.0 to Windows Installer version 1.1. For
> more information see the KB article Windows Installer May Prompt for
> Install Source if Unavailable.
> "Frank Saunders, MS-MVP IE/OE" <franksaunders@mvps.org> wrote in
> message news:Opdm7t28EHA.2112@TK2MSFTNGP14.phx.gbl...
>> <CajunClickers@hotmail.com> wrote in message
>> news:eGOBa108EHA.2012@TK2MSFTNGP15.phx.gbl
>>> Hello,
>>> 
>>> Will OE ever spell check again and send email?  Using XP Prof with
>>> Office 2002.
>>> 
>>> Outlook Express will not send.  It says, 'installing' but nothing
>>> else. After a bad upgrade we ran the restore.  The check spelling is
>>> 'checked' How can you tell OE that we have Office 2002 with a spell
>>> checker? Office 2002 Outlook will not send at all.  Also it cannot
>>> find the old
>>> calendar.  Are there diff folder locations with each upgrade?
>>> 
>>> Using XP Prof on a Dell PC with Office Prof 2002.  After buying
>>> Office Prof 2003 it was upgraded.  The install / upgrade went fine.
>>> But now in Outlook express I lost my contacts and email.
>>> 
>>> In Outlook 2003 the calendar is lost.  Can you help?  It is a
>>> different location for the files and folders?
>>> 
>>> Is there a Microsoft support document for a 2003 upgrade?
>>> 
>>> Should the upgrade disk have asked where the old folders where or at
>>> least broadcast an information window explaining after the upgrade
>>> everything would be lost or need reconfiguring?
>>> 
>>> Thank you,
>>> 
>>> CajunClickers@hotmail.com
>>> 
>>> http://clickers.org
>> 
>> What happens when you try to send?
>> Quote any error messages exactly.
>> 
>> --
>> Frank Saunders, MS-MVP, IE/OE