Re: unable to use my CD- Rom drive.

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Ted Zieglar (teddyz_at_notmail.com)
Date: 12/20/04

  • Next message: jbd: "excel on xp??" 
    Date: Mon, 20 Dec 2004 16:39:42 -0500

    Do you know how to get into your system BIOS? If not, post back and I can
    provide instructions. The BIOS is software built into your motherboard
    which, among other things, detects the hardware installed on your computer.

    If you are familiar with the BIOS, see if it detects your CD-ROM drive. If
    it does not detect the drive then one of two things has happened: 1) The
    cables connecting the drive to your motherboard have become loose; or 2) The
    drive no longer functions.

    It's rare that cables become loose on their own, but it can happen. The
    solution is to open the computer's and to unplug and re-plug both ends of
    the data cable and the power cable. 

    -- 
Ted Zieglar
"drock499" <drock499@discussions.microsoft.com> wrote in message
news:B45BBC8A-3EF8-4143-9E5E-C61837B4F87B@microsoft.com...
> Yes I was able to use the drive in the past.  It just stopped working.  I
> went to use it and it was not working.  I can not pinn point when the
problem
> started.
>
>
>
> "Ted Zieglar" wrote:
>
> > Were you ever able to use your CD-ROM drive? If not, you have a warranty
> > issue to address with the system vendor.
> >
> > If you have been able to use your CD-ROM drive in the past, what were
you
> > doing on the computer at the time the drive stopped working?
> > -- 
> > Ted Zieglar
> >
> >
> > "drock499" <drock499@discussions.microsoft.com> wrote in message
> > news:AB345484-F706-4E90-A87B-CF23357743E5@microsoft.com...
> > >      My computer does not evan recognize that there is a CD-ROM drive
in
> > my
> > > computer.   I went through trouble shooting to reintall my CD-ROm
drive
> > and
> > > at the end it told me that it was unable to install, I got the
following
> > > message.
> > >
> > >      Windows cannot start this hardware device because its
configuration
> > > information (in the registry) is incomplete or damaged. (Code 19)
> > >
> > > What can I do?
> > > Thanks
> >
> >
> >
  • Next message: jbd: "excel on xp??"

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