Re: email not working for users

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: LostinXP (LostinXP_at_discussions.microsoft.com)
Date: 12/10/04 

Date: Fri, 10 Dec 2004 14:17:03 -0800

Im behind a network firewall so i will be safe.

"Raymond J. Johnson Jr." wrote:

>
> "LostinXP" <LostinXP@discussions.microsoft.com> wrote in message
> news:6DBB4F64-7EC9-42BB-B9F0-C1C041987069@microsoft.com...
> | I have done that.
> | shut down all firewalls disabled nortan but nothing changes.
> | from what i see in the error info it gives me is that it is not able to
> | connect to the mail server.
> | seems that something is blocking that port.
> | Could it be something in the program has gone bad or maybe a bad install.
> | I know that sometimes with win 98 you can get a bad install and end up
> with
> | curpt files with in the OS..
> | since it has never worked im leaning more that way.
> | Im going to call Tech support where i bought the PC from ( DELL ).
> | I hate to do it because no one there speeks english.
> | sad part is i bought a DELL because of there support and now there no
> better
> | then the rest of them.
> |
> | "Frank Saunders, MS-MVP, IE/OE" wrote:
> |
> | > Turn off email scanning in your anti-virus. It provides no added
> | > protection.
> | > Email scanning slows down Sending and Receiving, sometimes enough that
> OE
> | > times out. Since some of the received messages have large (often virus)
> | > attachments, which exasperates the problem.
> | > Some Comcast users have found it necessary to totally uninstall Norton
> and
> | > switch to the free AVG with mail scanning off.
> | >
> | > See:
> | > Error 0x800ccc0d or 0x800ccc0f When Receiving and Sending E-Mail
> | > (talks about Norton AntiVirus but applies to McAfee and others, too)
> | > http://support.microsoft.com/?kbid=329918&sd=RMVP
> | >
> | > Norton invented email scanning and here's what they say:
> | > From http://help.expedient.com/mailnews/norton_antivirus.shtml
> | >
> | > "Disabling email protection does not leave you vulnerable to viruses and
> | > malicious software in email. It is a separate layer of protection in
> | > addition to Auto-Protect. Auto-Protect scans any incoming files,
> including
> | > email, as they are saved to your hard drive. As long as you keep your
> virus
> | > definitions up to date with LiveUpdate, and keep Auto-Protect enabled
> and
> | > set to scan files as they are created or downloaded, your system is
> fully
> | > protected."
> | >
> | > So Symantec used to say this often and clearly. The newer stuff doesn't
> | > have the statement included as it was considered an embarrassment. If
> you
> | > know anyone who programs for Norton try to get them to talk about it.
> | >
> | > Also see
> | > Error 0x800ccc0e, Socket Err 10061 (Outlook or Outlook Express &
> Exchange)
> | > http://support.microsoft.com/?kbid=191687
> | >
> | > --
> | > Frank Saunders, MS-MVP, IE/OE
> | > Please respond in Newsgroup. Do not send email
> | > http://www.fjsmjs.com
> | > Protect your PC
> | > http://www.microsoft.com/security/protect/
> | >
> | >
> | > "LostinXP" <LostinXP@discussions.microsoft.com> wrote in message
> | > news:6C40D252-8C2B-41A6-9481-32F63E37E9A0@microsoft.com...
> | > > This is a brand new pc with the OEM install from factory.
> | > > the email has never work.
> | > > it was SP1 and i updated it to SP2 before I ever tried to set up
> e-mail.
> | > >
> | > > Maybe it has a bad install, bad files or something.
> | > > is ther a way to reinstall outlook express?
> | > >
> | > >
> | > > "Frank Saunders, MS-MVP, IE/OE" wrote:
> | > >
> | > >> What mail program?
> | > >>
> | > >> --
> | > >> Frank Saunders, MS-MVP, IE/OE
> | > >> Please respond in Newsgroup. Do not send email
> | > >> http://www.fjsmjs.com
> | > >> Protect your PC
> | > >> http://www.microsoft.com/security/protect/
> | > >>
> | > >>
> | > >> "LostinXP" <LostinXP@discussions.microsoft.com> wrote in message
> | > >> news:6C8117C6-DC1C-4D4F-AA2B-BBAA423211A8@microsoft.com...
> | > >> > Let me start off by saying the more i learn about windows xp the
> more i
> | > >> > love
> | > >> > windows 98 LOL.
> | > >> > as long as im loged in as the admin the e-mail works fine.
> | > >> > but all the user acounts are being blocked.
> | > >> > here is the error i get:
> | > >> >
> | > >> > The connection to the server has failed. Account:
> 'pop.xxxxxxxxx.com',
> | > >> > Server: 'pop.xxxxxxxxxx.com', Protocol: POP3, Port: 110,
> Secure(SSL):
> | > >> > No,
> | > >> > Socket Error: 10061, Error Number: 0x800CCC0E
> | > >> >
> | > >> > what i dont understand is why the admin account works but users
> cant
> | > >> > use
> | > >> > there email.
> | > >> >
> | > >> > im useing Outlook express
> | > >> > on Win XP SP2
> | > >> > I have turned off all firewalls
> | > >> > I can surf the net so i do have a connection
> | > >> >
> | > >> >
> | > >>
> | > >>
> | > >>
>
> Turning off the firewall is a bad idea. You're going to have additional
> problems very soon.
>
>
>
>

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