RE: HP Printer vs. XP Computer

From: Raj (Raj_at_discussions.microsoft.com)
Date: 12/01/04 

Date: Wed, 1 Dec 2004 13:25:07 -0800

I removed software received from HP and used Microsoft XP driver compitible
for HP-R40

Raj

"Lois G." wrote:

> Has anyone had problems with their printer communicating with XP? If you
> feel like reading, here's what happened:
>
> The players:
>
> XP Gateway Pentium (R), 4CPU, 3.20 GHz, 1.00GB RAM, with a 228G hard drive.
> SP2 was factory loaded.
>
> HP 882C Desk Jet (five years old and previously successfully connected to a
> Windows 98 model).
>
> The first few days after the new hookup, the printer worked OK, and then it
> suddenly went haywire. It printed gibberish, the paper got stuck, and even
> after I deleted the print job it kept printing! It was possessed.
>
> I uninstalled, reinstalled, unplugged, re-plugged my brains out, to no
> avail. I then emailed tech support at HP and they sent me 5 pages of
> suggestions. After uninstalling the print drivers by using the disk that
> came with the printer (the one thing I hadn't tried) my problem seemed to be
> solved. I was able to print in Word again. At least I assumed that after I'd
> successfully printed two pages that we were back up and running again.
>
> However, when I tried to print an email message, the paper got stuck in the
> printer, then I got an error message. The page that was stuck had one line
> of print on it. Buttons were flashing, it was printing one line per page
> again, then gibberish until it ran out of paper. I shut it down. and
> canceled the print job. It took a full 4 minutes for the job to be deleted.
>
> I'm emailing HP again, but after reading of everyone else's problems here,
> I'm now wondering if my printer has gone bad or if this is XP related. All
> comments welcomed.
>
> End of rant.
> Lois
>
>
>