Re: Not "burning" to Cd after SP2 upgrade

From: Harry Ohrn (harry---_at_webtree.ca)
Date: 12/01/04 

Date: Wed, 1 Dec 2004 08:08:24 -0600

Are you saying you only replaced the imapi.exe file located in
C:\WINDOWS\system32 and imapi.sys located in C:\WINDOWS\system32\drivers ?

It would be helpful if you posted the names and locations of the files
replaced. 

-- 
Harry Ohrn MS-MVP [Shell/User]
www.webtree.ca/windowsxp
""old" devildog" <teyoungATcableNOSPAMone.net> wrote in message 
news:ubJ9aBw1EHA.2292@TK2MSFTNGP15.phx.gbl...
>I have found a "fix" to this problem brought on by the SP2 upgrade.
> Understand I got many e-mails from Microsoft Support, and one e-mail from
> support even stated the only "fix" at this time, to the problem of 
> "burning"
> to CD was to uninstall SP2 from the computer, that the fault was in the 
> SP2
> upgrade.  Another e-mail goes as far as stating that Microsoft is aware of
> many problems generated by the SP2 upgrade, and they will be addressing
> these problems "in the future in the form of upgrades or "hotfixes"".   I
> followed Microsoft's advice to do a firmware flash of my CDRW drive.  Bad
> news.  A new CDRW was damaged beyond repair by this firmware flash.  I was
> also told this new CDRW did not meet SP2 specs.  Samsung and Microsoft (on
> their own web pages) show it as being compatible with all Microsoft OS's
> from 98se on.  After growing tired of Microsoft's inability to address 
> this
> problem, I used my 30+ years of computer experience to trouble shoot the
> problem myself.  As follows is the way I fixed the problem. The following 
> is
> a copy of the final e-mail I sent to Microsoft Windows Support this 
> morning.
> The "fix" works as stated on an 6 month old eMachine computer and new "out
> of the box" HP computer. This does not include the same problem some of 
> you
> are having with DVDRW drives, as I do not have this type of drive and have
> not been able to test it on them. Use it at your own risk with a DVDRW
> drive!   But waiting on Microsoft to to admit to the problem may take 
> years,
> if at all.
>
> "old" devildog
>      Simper Fi
>
> ------------------------------------------------------------------------------
>
> To: Jeffrey Tan
> Microsoft Windows Support Professional
>
>    I was able to find a fix for the problem of "burning" to a CD-R/RW 
> drive
> after the upgrade to SP2, you and other support staff had been helping me
> with.
>
>    The damaged (from the firmware flash suggested by Microsoft) CDRW was
> replaced with a 3 year old very well used Samsung CDRW drive ( drivers 
> were
> also installed).  The inability to write to CD-R or CD-RW media was still
> present.  The properties of a new CD-R or CD-RW was still showing no free
> space.
>
>     I removed all of the files related to imapi (exe, dll & sys) from my
> computer (noting the locations of all files removed).  I then copied the
> same files to CD-R media from a brand new (out of the box) HP computer 
> with
> XP Home Edition with SP1a service pack preinstalled.
>
>    I then installed the "old" imapi files (SP1a versions)  into the same
> locations the SP2 version files were in. Rebooted my computer, and checked
> it.  The 3 year old CDRW drive now can burn to CD-R or CD-RW media without
> any problems.  Properties shows the new media as having free space, or in
> the case of the CDR with the imapi files, the space left on the drive. 
> The
> damaged CDRW drive was reinstalled (along with it's drivers) in the 
> computer
> and is unable to even play a music CD.  The "used" CDRW drive was
> reinstalled.  It still works normally, but as it is 3 years old, much
> slower.
>
>    The HP computer was then upgraded to SP2, using the upgrade CD provided
> by Microsoft.  When the HP computer was checked for ability to "burn a CDR
> or CDRW after the upgrade to SP2, it failed.  Properties showed no free
> space even on new media. The same data CD-R was used to restore the imapi
> files from SP1a to it.  It now is able to "burn" to CD-R and CD-RW media,
> without removing the entire SP2 upgrade as suggested by you.
>
>    The problem has been found and the problem lies with the SP2 upgrade. 
> My
> opinion is either "bad code" in the CD "burning" software of SP2  or
> intentional disabling (by Microsoft) of the CD "burning" software to 
> appease
> the music industry, are the only logical answers.
>
>    I do not copy music CD's, in I fact never listen to them on my 
> computer,
> as I have a very nice home system that sounds many times better.  All I 
> ever
> "burn" to CD is the photo's taken on my digital camera and data files I
> back-up to protect my computer in case of OS or hardware failure. I am not
> "burning" copyrighted music or software.
>
>    My computer came with the eMachine OEM version of XP Home Edition SP1a
> preinstalled, and new HP computer came with the HP OEM version of XP Home
> Edition SP1a preinstalled.  Since reverting back to the SP1a versions of 
> all
> imapi files solved the problem on both the eMachine and HP computers, I
> would suggest a "hotfix" from Microsoft with the same fix I have 
> discovered.
> I will be opening up this "fix" to others who have had the same problem.
> But as the "fix" I have discovered requires a pre-SP2 computer, and most
> users of XP do not have this advantage.  Also a great deal of the XP users
> do not have the technical skills to perform this "fix" on their own.
>
>    Microsoft should make this "fix" available ASAP.  Waiting until the 
> next
> "hotfix" cycle leaves many people in the cold. As Windows Xp was 
> advertised
> as having the ability to "drag and drop" CD "burning",  loss of this 
> ability
> by the SP2 upgrade, and the continuing adverting as being able to is a 
> case
> the FTC needs to be made aware of.  I believe it is called false
> advertising.  I am still going to pursue the Small Claims case against
> Microsoft for the replacement of the CDRW drive damaged by following the
> advice of Microsoft Windows Support Staff.
>
> <<snip>>
> (Deleted my name and e-mail address to stop the spam)
> "old" devildog
>     Simper Fi
>
>

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