Re: Service Pack 2

From: Jeffrey Kaplan (msxp_at_gordol.org)
Date: 11/07/04 

Date: Sun, 07 Nov 2004 00:13:06 -0500

Begin Carey Frisch [MVP] quote:

; Why would Microsoft invest $1 billion in a service pack development
; and not suggest installing it? Reason: ENHANCED SECURITY!

That probably means the opposite of what you intended.

I work customer service for a small software company, so I think I know
at least part of "the game".

As I said, this is not a bash against MS, but of course MS is going to
say that people should install the new service pack. As you said, they
invested a lot of money and other resources in it. But please do
remember, that this is the same company that released Windows
Millennium, widely regarded (at least by tech savvy people I'm familiar
with) as +the+ worst version of Windows since version 3.1.

In my company, of course we say that people should upgrade to the
"latest and greatest" version. But we also don't expect people to take
our word on it, which is why it can be tried for free before purchase.
But, unlike a Windows upgrade, if for some reason it breaks or you
don't like it, it's not fatal to your system.

So, like I asked before: Do you have any links from +independent+
sources about why SP2 should be installed? 

-- 
Jeffrey Kaplan                                         www.gordol.org
The from userid is killfiled             Send personal mail to gordol
"When you do nothing, you feel overwhelmed and powerless. But when you
get involved, you feel the sense of hope and accomplishment that comes
from knowing you are working to make things better." - Pauline R. Kezer

Relevant Pages

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