RE: Programs that won't delete, quarantine, or clean after McAfee scan

Tech Tip: Click here to run a free scan for Windows Errors and optimize PC performance

From: MAP (MAP_at_discussions.microsoft.com)
Date: 10/29/04

  • Next message: Jim Macklin: "Re: How do you lock you computer?"
    Date: Thu, 28 Oct 2004 22:09:05 -0700
    
    

    "Kate" wrote:

    > I did a virus scan and deleted all of the unwanted programs that
    > somehow installed themselves on my computer, but there are three that
    > just won't go away. They can't be deleted manually because the
    > message says they are in use. They create popups every time I try to
    > browse with Explorer and it stops me dead in my tracks, because when I
    > close them it also closes whatever page I happen to be on and I have
    > to start all over.
    >
    > My question is; How can I start Windows XP in a mode similar to dos
    > (I'm told XP doesn't have dos) so that these programs aren't running
    > by the time I get to them?
    >
    > I thought maybe if I booted in dos mode, went to the directory where
    > the programs are, and deleted them in dos mode, then rebooted into
    > Windows they would be gone.
    >
    > Thanks for reading and for any ideas.
    >

    Start your computer in "safe mode" and rerun the scan.
    http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001052409420406?OpenDocument&src=sec_doc_nam


  • Next message: Jim Macklin: "Re: How do you lock you computer?"

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