HELP!!! Unable to download emails from server and losing business

From: Saucy Chef (Chef_at_discussions.microsoft.com)
Date: 10/01/04 

Date: Thu, 30 Sep 2004 22:01:05 -0700

I have 2 email addresses, each with a different server - one with my dialup
connection, and one with my business website, which uses the same dialup
connection. I recently purchased a refurbished computer from Dell. It came
with windows NT. I set up my business email account on outlook. I can send
messages to myself & others. I can see the messages I have sent to myself on
webmail. But when I try to download to my computer it "checks mail" and says
"no new messages". There are no error messages. I have tried my personal
address on the same software and it works fine. I installed windows XP - same
problem. I called my business server and they set up my account on their
computer and it works fine, sending & receiving. They also walked me through
the account setup to make sure it was correct. So logic says (?) it can't be
the dialup, software, server, which leaves the computer. Help! I'm a caterer
and need to send & receive pics of events to and from potential clients. I
can cook great, use graphics well, but I know nothing about problems like
this!

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