Re: Windows XP Home - clean install - problem with broadband
From: Rjlaidlow (Rjlaidlow_at_discussions.microsoft.com)
Date: 09/24/04
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Date: Fri, 24 Sep 2004 01:41:03 -0700
Thanks , I'll give this a go tonight and see what happens.
"Sharon F" wrote:
> On Thu, 23 Sep 2004 05:53:04 -0700, Rjlaidlow wrote:
>
> > Yes, I've installed all the latest drivers for the modem. I also signed up
> > to a new internet provider using the internal modem, and the same problem is
> > occuring with that. As the USB modem and dial up are having the same
> > problems, I think this may have more to do with XP, although I have no idea
> > what...
>
> USB modem? Don't know if this will help but you may want to try it. Go to
> System Properties> Hardware> Device Manager. Double click the USB Root Hub
> to bring up its properties. On the Power Management page, uncheck the box
> next to "Allow the computer to turn of this device to save power."
>
> You may find that you have more than one USB Root Hub in Device Manager. If
> unable to determine the one that has the USB Modem plugged into it, you
> should probably start by making this change on all of them and then test to
> be sure it helps with the modem disconnect problem. If it does help, you
> could leave it as is or experiment with enabling/disabling this setting on
> each root hub until you hit on the one that applies to the modem.
>
> --
> Sharon F
> MS-MVP ~ Windows XP Shell/User
>
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