Re: Error message
From: Rick \ (rick_at_mvps.org)
Date: 09/07/04
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Date: Tue, 7 Sep 2004 06:29:24 -0400
Hi Linda,
Start/run eventvwr.msc, do the system and application logs give any clues as
to what's happening? A system will reboot on system error by default. If we
disable this reaction, it should give you a stop error code (the infamous
"blue screen") which may contain more information as to what's actually
going wrong.
Go to the Control Panel/System/Advanced tab, click on the startup and
recovery settings. Under system failure, uncheck the automatically restart
option. This should allow use to see the stop error, post back with the
details of the blue screen (error codes and modules involved). Note that
this will not harm your system any worse than it already is.
As to spellcheck, start/search/files for csapi3t1.dll, copy it to these
folders:
C:\Program Files\Common Files\Microsoft Shared\PROOF
C:\Program Files\Outlook Express
-- Best of Luck, Rick Rogers, aka "Nutcase" - Microsoft MVP http://mvp.support.microsoft.com/ Associate Expert - WindowsXP Expert Zone www.microsoft.com/windowsxp/expertzone Windows help - www.rickrogers.org "Linda" <lheisser@frontiernet.net> wrote in message news:6e5b01c49450$155d7f40$a601280a@phx.gbl... > > While typing e-mail or working on the computer my screen > will go black and then the Dell screen comes on then a > window that says the system has recovered from a very > serious error and to send it to Micro Soft and then that > carp says who knows what. After several months of this > and trying to get some help from Dell Support, to no > avail, I finelly called Dell,spent 3 1/2 > hours "reinstalling" all the c.d.s Dell sent with the > computer. It has worked great but today the same thing > happened again. Black screen. Dell Screen. Serious Error. > Send to Micro soft and blah,blah, blah. The reinstall was > done on 8-10-04. What is up with that??? Also how do I > get my spell check to work?? The window that you type > mail in where the spell check is is not in BOLD print and > I've just no clue. Thanks Linda, please reply in real > simple instructions. I am not a computer wizard.
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