Re: XP reboots each time I go online
nemo_at_noname.net
Date: 08/17/04
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Date: Tue, 17 Aug 2004 02:42:54 GMT
I think you have the Sasser Worm. Get WindowsXP-KB835732-x86-ENU.EXE
from Microsoft and patch computer. This will remove vulnerability. Use
a firewall in future.
On Sun, 15 Aug 2004 21:38:38 -0700, "Glen" <nospam@aol.com> wrote:
>I'm reposting this question since it probably went unnoticed where I posted
>it yesterday, inside somoene else's query.
>
>I just installed Windows XP for the first time two days ago. It took me a
>long time, but it seemed to install successfully. I also installed
>TotalAccess from a CDROM, which I received some time last year. I received
>the XP package more than two and a half years ago, as an upgrade for my new
>Dell computer, but didn't feel like dealing with it before now. (I later
>uninstalled TotalAccess after I got the runtime error message Pattie asked
>about a few days ago, and that fixed that problem.)
>
>Here's what my problem is. Each time I connect to my ISP I soon get the
>message that LSA Shell (Export Version) has encountered a problem and needs
>to close. It then says that the computer has created an error report to
>send to Microsoft. I can give you the details of what it says in the report
>if that would help. It mentions two files: lsass.exe.mdmp and
>appcompat.txt, giving their location. Then, after I agree to send the
>report to Microsoft, I get a message saying something about NT
>AUTHORITY\SYSTEM where it tells me to save my work and counts down from
>sixty seconds before the computer automatically reboots.
>
>I would greatly appreciate it if someone can tell me how to fix this.
>
>Thank you in advance.
>Glen
>
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