Re: XP reboots each time I go online

From: Kathea Banshou (KatheaBanshou_at_discussions.microsoft.com)
Date: 08/16/04


Date: Mon, 16 Aug 2004 08:03:01 -0700

Have you gone to the W2K machine and given the user on the XP machine
permission to access the folder/file? Win98 was pretty wide-open
security-wise and XP is less so. Also, if running the XP built-in firewall,
have you allowed traffic in both directions on the XP machine?

"It's Only me" wrote:

> Glen wrote:
> : I'm reposting this question since it probably went unnoticed where I
> : posted it yesterday, inside somoene else's query.
> :
> : I just installed Windows XP for the first time two days ago. It took
> : me a long time, but it seemed to install successfully. I also
> : installed TotalAccess from a CDROM, which I received some time last
> : year. I received the XP package more than two and a half years ago,
> : as an upgrade for my new Dell computer, but didn't feel like dealing
> : with it before now. (I later uninstalled TotalAccess after I got the
> : runtime error message Pattie asked about a few days ago, and that
> : fixed that problem.)
> :
> : Here's what my problem is. Each time I connect to my ISP I soon get
> : the message that LSA Shell (Export Version) has encountered a problem
> : and needs to close. It then says that the computer has created an
> : error report to send to Microsoft. I can give you the details of
> : what it says in the report if that would help. It mentions two
> : files: lsass.exe.mdmp and appcompat.txt, giving their location.
> : Then, after I agree to send the report to Microsoft, I get a message
> : saying something about NT AUTHORITY\SYSTEM where it tells me to save
> : my work and counts down from sixty seconds before the computer
> : automatically reboots.
> :
> : I would greatly appreciate it if someone can tell me how to fix this.
> :
> : Thank you in advance.
> : Glen
>
> You have a virus!!!!!!!! Either sasser or blaster. You need to turn on your
> firewall, NOW!!!! To stop the system shutting down, go to start, run and
> type in "shutdown -a" without the quotes. This will stop the computer from
> closing down. Now update your virus programme and do a complete scan.(You do
> have a virus programme?). Another tool to use is stinger, a free programme
> that will search and clean your system of virii and worms. Stinger is
> available from http://vil.nai.com/vil/stinger
>
> Hope this helps.
>
>
> ---
> Outgoing mail is certified Virus Free.
>
> Checked by AVG anti-virus system (http://www.grisoft.com).
> Version: 6.0.737 / Virus Database: 491 - Release Date: 8/11/2004
>
>
>



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